Greater Anglia (LE)

08/06/2019 15:15:27
https://www.greateranglia.co.uk/

Information last updated 25 June 2019 05:40

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
Abellio Group
1 Ely Place
London

EC1N 6RY
Email address
contactcentre@greateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@greateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Bank Holidays - 08:00 - 18:00

Lost Property
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@greateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
0800 028 28 78
03456007245
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
assistedtravel@greateranglia.co.uk
Note

Opening hours

Monday to Sunday 08:00 - 20:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Address



Group Travel
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@greateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Buses replace trains between Ipswich and Norwich on Sunday 15 September
Buses replace trains between Shenfield and Southend Victoria / Southminster on Saturday 14 and Sunday 15 September
Amended 00:18 and 00:46 London Liverpool Street to Colchester services from Tuesday 10 to Thursday 12 September
Buses replace trains between Shenfield and Southend Victoria / Southminster on Saturday 31 August and Sunday 1 September
No trains via Tottenham Hale on Sunday 8 September until 09:50
Buses replace trains between Ingatestone and Braintree / Sudbury / Colchester on Sunday 8 September until 13:30
Buses replace trains between Shenfield and Southend Victoria / Southminster on Saturday 7 and Sunday 8 September
Amended 23:30 London Liverpool Street to Norwich service from Monday 19 to Wednesday 21 August
No late night / early morning trains via Tottenham Hale from Monday 12 to Friday 16 August
No trains via Tottenham Hale until 08:20 on Sunday 18 August
Buses replace trains between Wickford and Southend Victoria until 09:15 on Sunday 18 August
No trains between Tottenham Hale and Stratford until 18:00 Sunday 11 August
Buses replace trains between Wickford and Southend Victoria until 09:15 on Sunday 11 August
No evening Greater Anglia / Stansted Express trains via Seven Sisters each night from Monday 26 to Thursday 29 August
Amended morning trains from Norwich to Great Yarmouth / Lowestoft on Sunday 25 August
Amended late night trains between Colchester and Walton-on-the-Naze / Clacton-on-Sea on each night from Saturday 24 to Wednesday 28 August
Buses replace trains between Shenfield and Southend Victoria / Southminster on Saturday 24 and Sunday 25 August
Buses replace trains between Wickford and Southend Victoria before 09:15 on Sunday 4 August
Buses replace trains between Wickford and Southend Victoria before 09:15 on Sunday 28 July
Amended 00:18 and 00:46 London Liverpool Street to Colchester services from Tuesday 30 July to Thursday 1 August
Buses replace trains between Broxbourne and Stansted Airport / Audley End until 09:10 on Sunday 28 July
Amended services to / from London Liverpool Street on Saturday 28 and Sunday 29 July
Amended services to / from London Liverpool Street on Saturday 20 and Sunday 21 July
Buses replace trains between Wickford and Southend Victoria before 09:15 on Sunday 21 July
Amended evening services between London Liverpool Street and Hertford East / Stansted Airport / Cambridge from Monday 15 to Friday 18 July
Amended evening trains between Colchester and Walton-on-the-Naze / Clacton-on-Sea on Saturday 13 July
Buses replace trains between Waltham Cross and Bishops Stortford / Hertford East until 09:00 on Sunday 7 July
Amended late night / early morning services in the Norwich area on Saturday 13 and Sunday 14 July
Amended 23:28 London Liverpool Street to Cambridge service from Monday 8 to Thursday 11 July
Amended 23:30 London Liverpool Street to Norwich service from Monday 8 to Wednesday 10 July
Amended late night / early morning service through Ipswich on Saturday 6 and Sunday 7 July
Buses replace trains between Wickford and Southend Victoria until 09:15 on Sunday 7 July
No evening / morning trains via Tottenham Hale from Monday 1 to Friday 5 July
Buses replace trains between Shenfield and Southend Victoria / Southminster on Saturday 29 and Sunday 30 June
Revised service to and from London Liverpool Street on Saturday 3 and Sunday 4 August
Revised service to and from London Liverpool Street on Saturday 27 and Sunday 28 July
Buses replace trains between Peterborough and Norwich on Saturday 13 and Sunday 14 July
Reduced service to / from London Liverpool Street on Saturday 13 and Sunday 14 July
Reduced service to / from London Liverpool Street on Saturday 6 and Sunday 7 July
Reduced service from / to London Liverpool Street on Saturday 29 and Sunday 30 June
No trains between Reedham and Great Yarmouth until February 2020
Amended weekend service between Ipswich and Felixstowe until Sunday 11 August