Impossible Festival Competition Terms & Conditions


WIN two tickets to an exclusive preview event of the IMPOSSIBLE FESTIVAL at Madame Tussauds London. Launching on Friday 1st April, this newly refurbished zone of the attraction allows guests to get up close and personal with their favourite music stars in the ULTIMATE festival setting. 

Grab your Access All Areas pass and join musicians past and present, from Stormzy to Bob Marley, Dua Lipa to Amy Winehouse, in iconic performances, head backstage to hang out with the stars and soak up the festival vibes in a fully immersive and interactive new experience. 

The exclusive preview will take place ahead of the attraction opening to the public on the morning of Friday 1st April, so winners will be amongst the first to see this exciting new renovation and step into the spotlight with the stars! 

1. Eligibility

Entry is open to residents of the UK (England, Scotland, Wales and Northern Ireland) and aged 18+.  

2. Lucky draw dates

Start date will be on the 25th March 2022 and entries will be accepted until 23:59BST on 28th March 2022. 

3. Entry requirements

To enter you must either:  

  1. Comment on our Facebook post with the answer to the following question: What is the nearest railway station to Madame Tussauds London?  

  1. Follow @national.rail on Instagram, like our Instagram post and tag a friend in the comments.  

4. For the avoidance of doubt only one entry will be accepted per social media account per platform. 

5. Winner Selection and notification

The winner will be selected at random and will be contacted by National Rail. 

6. The Prize

  • Two complimentary tickets each to the preview event of Madame Tussauds London’s new music zone on 1st April  

  • Two complimentary tickets to visit the rest of the attraction after the event 

  • Two complimentary tickets to the Marvel 4D experience and two complimentary servings of popcorn. 

Note: one winner will be selected for each social media channels (Facebook and Instagram).  

7. General

We will be in touch with the winner via social media. We will ask you for your name and contact details and will require consent from you to pass your details to the attraction team to deliver your prize.  

8. Entries that are incomplete or illegible, will not be valid and deemed void  

9. All entries must be made by the person entering the competition  

10. National Rail is responsible for sharing prize to the winner within 2 days after the winners’ announcement. 

11. Competitions may be modified or withdrawn at any time: 

In the event of circumstances outside its reasonable control, Rail Delivery Group – National Rail reserves the right to amend or alter the terms of the competition at any time but will always endeavour to minimise the effect on participants to avoid undue disappointment .  

12. Failure to respond or failure to meet the eligibility requirements within 24 hours may result in forfeiture of the prize.  Reasonable efforts will be made to contact the winners within 24 hours. If a winner cannot be contacted,  or is unable to comply with these terms and conditions, National Rail reserves the right to offer the prize to the next eligible entrant drawn at random. ​​​​​​​

13. Data Protection

Use of personal data received in the course of the promotion will be in accordance with the Data Protection Act 2018.   

By submitting an entry, you consent to National Rail processing your personal data for the purposes of carrying out the promotion and notifying and advertising the winners.  

14. This competition is not sponsored, endorsed, administered by or associated with Facebook or Instagram. 

15. Tickets are only valid for Friday 1st April and winners must be able to travel into London independently. 

16. Winners under the age of 18 must be accompanied by an adult on the day of the event. 

17. Travel expenses are not included in the prize. 

18. This promotion is not open to employees (or family members of employees) of Merlin Entertainments plc, or any companies associated with Madame Tussauds London and all affiliates of such companies. 

19. By entering the competition you agree to the use of you name and disclosure of country of residence and will co-operate with any other reasonable requests by Madame Tussauds London relating to any post-winning publicity (including, but not limited to, use on social media and the Madame Tussauds London website). 

20. By entering the competition you consent to being photographed and /or filmed at the event and for such recordings to be used for any post-winning publicity (including, but not limited to, use on social media and the Madame Tussauds London website). 


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Last updated:   25 March 2022