Skip to main content

Advertisement

Last updated:Today at 08:58
Train companies affected:CrossCountry, Grand Central, LNER, Lumo, TransPennine Express
Last updated:Today at 08:24
Train companies affected:Avanti West Coast, TransPennine Express
Last updated:Today at 07:23
Train companies affected:National Rail

Mobility Scooter Restrictions

Check our guide to see if you are able to travel on the train with your mobility scooter

You can take mobility scooters on trains. However, many train companies apply restrictions and the table below gives you details about travelling with scooters on their trains.

It also shows which companies require you to get a scooter permit before you travel. You can apply for a permit online by visiting the train company’s website, where you will also find all the information you need when travelling with a mobility scooter.

For more information about booking assisted travel, visit our Passenger Assist page.

Mobility scooter information by train company

Train company

Permit required?

Dimensions

Weight

Speed (max)

Further details

Information on train company website

Avanti West Coast

Length: 120cm
Width: 70cm

User and scooter combined weight maximum 300kg

4mph

A minimum ground clearance of 60mm is needed. Larger or heavier scooters in excess of the measurements for wheelchairs cannot be accommodated safely and cannot be taken on board

https://www.avantiwestcoast.co.uk/travel-information/plan-your-journey/assisted-travel

c2c

Length: 120cm
Width: 70cm

User and scooter combined weight maximum 300kg

4mph

Larger or heavier scooters in excess of the measurements for wheelchairs cannot be accommodated safely and cannot be taken on board

https://www.c2c-online.co.uk/help-feedback/passenger-assist/(external link, opens in a new tab)

Caledonian Sleeper

Length: 120cm
Width: 70cm

User and scooter combined weight maximum 300kg

4mph

Please check the size and weight before travelling

https://www.sleeper.scot/sleeper-experience/accessible-travel/(external link, opens in a new tab)

Chiltern Railways

3 Wheel Scooter
Length: 120cm
Width: 70cm

4 Wheel Scooter
Length: 112cm
Width: 56cm

User and scooter combined weight maximum 300kg

4mph

Requires free-wheeling facility, sealed batteries, gradients it can handle, ability to fold down

https://www.chilternrailways.co.uk/before-you-travel/Assisted-Travel-Information(external link, opens in a new tab)

CrossCountry

Length: 120cm
Width: 70cm (including footplates)

User and scooter combined weight maximum 300kg

4mph

Footprint:
Triangular: 1/2 wheels at front close together
Square: 4 wheels spaced evenly apart

Mobility scooters and motorised wheelchairs cannot be charged on board CrossCountry trains

https://www.crosscountrytrains.co.uk/customer-service/contact-us-and-faqs/before-you-travel/can-i-travel-on-the-train-with-my-wheelchair-or-mobility-scooter(external link, opens in a new tab)

East Midlands Railway

Yes

Triangular Scooter
Length: 120cm
Width: 70cm

Square Scooter
Length: 105cm
Width: 50cm

User and scooter combined weight maximum 300kg

4mph

Footprint:
Triangular: 1/2 wheels at front close together
Square: 4 wheels spaced evenly apart

Requires free-wheeling facility, sealed batteries and ability to fold down. If the scooter does not have anti-tip wheels, the passenger may walk it onto the train

https://www.eastmidlandsrailway.co.uk/assisted-travel(external link, opens in a new tab)

Elizabeth line

Length: 120cm
Width: 70cm

User and scooter combined weight maximum 300kg

4mph

Larger or heavier scooters in excess of the measurements for wheelchairs cannot be accommodated safely and cannot be taken on board

https://content.tfl.gov.uk/making-rail-accessible-large-print-elizabeth-line.pdf(external link, opens in a new tab)

Gatwick Express

Length: 120cm
Width: 70cm

User and scooter combined weight maximum 300kg

3mph

Please check the size and weight before travelling

https://www.gatwickexpress.com/accessibility/mobility-scooters-and-wheelchairs(external link, opens in a new tab)

Grand Central

Length: 120cm
Width: 70cm

User and scooter combined weight maximum 300kg

4mph

Footprint:
840cm

Anti-tip device required

Please check the size and weight before travelling

https://www.grandcentralrail.com/help/travel-assistance/electric-mobility-scooters(external link, opens in a new tab)

Great Northern

Length: 120cm
Width: 70cm

User and scooter combined weight maximum 300kg

3mph

Please check the size and weight before travelling

https://www.greatnorthernrail.com/accessibility/mobility-scooters-and-wheelchairs(external link, opens in a new tab)

GWR

Yes

Length: 120cm
Width: 70cm

User and scooter combined weight maximum 300kg

4mph

Folding scooters do not require a permit if folded when travelling

https://www.gwr.com/help-and-support/faqs/travelling-with-gwr(external link, opens in a new tab)

Greater Anglia

Length: 120cm
Width: 70cm

User and scooter combined weight maximum 300kg

4mph

Larger or heavier scooters in excess of the measurements for wheelchairs cannot be accommodated safely and cannot be taken on board. When using a scooters it is asked that this is kept to walking speed

https://www.greateranglia.co.uk/contact-us/faqs/assisted-travel(external link, opens in a new tab)

Heathrow Express

Yes

Length: 120cm
Width: 70cm
Height: 137.5cm

User (incl luggage) and scooter combined weight maximum 300kg

Limit to walking speed on platforms

Turning radius: 150cm

https://www.heathrowexpress.com/accessibility(external link, opens in a new tab)

Hull Trains

3 Wheel Scooter
Length: 120cm
Width: 70cm

4 Wheel Scooter
Length: 110cm
Width: 55cm

User and scooter combined weight maximum 300kg

4mph

https://www.hulltrains.co.uk/support-and-contact/assisted-travel(external link, opens in a new tab)

LNER

Length: 120cm
Width: 70cm

User and scooter combined weight maximum 300kg

4mph

Restriction in size aligned to wheelchair user restriction

Please check the size and weight before travelling

https://www.lner.co.uk/support/accessibility-faq/wheelchair-spaces/are-mobility-scooters-allowed-on-trains/(external link, opens in a new tab)

London Northwestern

Length: 120cm
Width: 70cm

User and scooter combined weight maximum 300kg

4mph

https://www.londonnorthwesternrailway.co.uk/travel-information/accessible-travel/train-accessibility-information(external link, opens in a new tab)

London Overground

Length: 120cm
Width: 70cm

User and scooter combined weight maximum 300kg

4mph

Larger or heavier scooters in excess of the measurements for wheelchairs cannot be accommodated safely and cannot be taken on board

https://content.tfl.gov.uk/making-rail-accessible-helping-older-and-disabled-customers.pdf(external link, opens in a new tab)

Lumo

3 Wheel Scooter
Length: 120cm
Width: 70cm

4 Wheel Scooter
Length: 110cm
Width: 55cm

User and scooter combined weight maximum 300kg

4mph

All wheelchair users should stay behind the yellow line, where present, until it’s time to board and secure the wheelchair brake when you don’t need to move

https://www.lumo.co.uk/help/passenger-assist(external link, opens in a new tab)

Merseyrail

Yes

Length: 120cm
Width: 70cm
Height: 135cm

User and scooter combined weight maximum 300kg

4mph

Turning radius: 120cm or less

Anti-tip device required

https://www.merseyrail.org/journey-planning/travel-information/mobility-scooters/(external link, opens in a new tab)

Northern

Yes

Length: 120cm
Width: 70cm

User and scooter combined weight maximum 300kg

4mph

Turning radius: 150cm

Footprint: 120cm x 70cm

Anti-tip device required

Please check Northern’s Scooter page(external link, opens in a new tab) before travelling

https://www.northernrailway.co.uk/travel/mobility-scooters(external link, opens in a new tab)

Scotrail

Length: 104cm
Width: 56cm

User and scooter combined weight maximum 300kg

4mph

Anti-tip wheels must be fitted to the rear of the scooter

No canopy or rear basket

https://www.scotrail.co.uk/plan-your-journey/accessible-travel(external link, opens in a new tab)

South Western Railway

Yes

Length: 120cm
Width: 70cm

User and scooter combined weight maximum 300kg

3mph

https://www.southwesternrailway.com/travelling-with-us/assisted-travel/wheelchairs-scooters-and-ramps(external link, opens in a new tab)

Southeastern

Length: 120cm
Width: 70cm

User and scooter combined weight maximum 300kg

4mph

https://www.southeasternrailway.co.uk/help/support/faqs/planning-your-journey/accessible-travel(external link, opens in a new tab)

Southern Railway

Length: 120cm
Width: 70cm

User and scooter combined weight maximum 300kg

3mph

Please check the size and weight before travelling

https://www.southernrailway.com/accessibility/mobility-scooters-and-wheelchairs(external link, opens in a new tab)

Stansted Express

Length: 120cm
Width: 70cm

User and scooter combined weight maximum 300kg

4mph

Whilst waiting on the platform, please ensure that you have fully applied the brakes on your mobility scooter and wheelchair and stay well behind the yellow line

https://www.stanstedexpress.com/help/assisted-travel(external link, opens in a new tab)

Thameslink

Length: 120cm
Width: 70cm

User and scooter combined weight maximum 300kg

3mph

Please check the size and weight before travelling

https://www.thameslinkrailway.com/accessibility/mobility-scooters-and-wheelchairs(external link, opens in a new tab)

TransPennine Express

Length: 120cm
Width: 70cm

User and scooter combined weight maximum 300kg

4mph

Turning radius: 100cm

Anti-tip device required

Ramp climbing ability of 12 degrees or greater for a permit to be valid at all stations. Smaller angles considered on a station by station basis in line with risk assessment. Must have a freewheel/brake release facility

https://www.tpexpress.co.uk/help/accessibility/mobility-scooter(external link, opens in a new tab)

Transport for Wales

Length: 120cm
Width: 70cm (including footplates)

User and scooter combined weight maximum 300kg

4mph

Turning radius: 90cm

Please check the size and weight before travelling

https://tfw.wales/mobility-scooter-guidelines(external link, opens in a new tab)

West Midlands Railway

Length: 120cm
Width: 70cm

User and scooter combined weight maximum 300kg

4mph

https://www.westmidlandsrailway.co.uk/travel-information/accessible-travel/train-accessibility-information(external link, opens in a new tab)