Last updated:Today at 19:25
Train companies affected:Southeastern
Issues with National Rail Enquiries Android app (v10.3.3) – suggested workaround
Service alteration details
Incident reported: Wednesday 23 July 2025 at 15:03
Incident cleared: Thursday 24 July 2025 at 13:34
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Last updated
Thursday 24 July 2025 at 13:34
Train operators affected
Route(s) affected
Across the National Rail network
Description
Following the application outage on Monday 21 July 2025, we’re aware that some customers may still be experiencing issues with the Android app (version 10.3.3).
Please try uninstalling and reinstalling the app from the Google Play store, as this has resolved the issue for most customers. Alternatively you will be able to revert to release 10.3.2.