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Last updated:Today at 19:05
Train companies affected:Grand Central, Great Northern, Hull Trains, LNER, Lumo, Thameslink

Travel information for ScotRail customers: temporary timetable changes until at least Sunday 28 July 

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Service alteration details

Incident reported: 06 Jul 2024 at 20:12

If you would like to follow this incident on X, please useSRAlterations(external link, opens in a new tab)

Last updated

17 Jul 2024 at 14:36

Train operators affected

Route(s) affected

Various ScotRail routes

Description

ScotRail have introduced a temporary timetable to provide greater certainty and reliability for customers.

This is following the recent impact to services where train drivers have been and will continue to be unavailable for overtime and rest day working. ASLEF, the drivers trade union, have confirmed they will recommend a ballot for industrial action over pay to its Executive Committee.

While ScotRail are recruiting 160 new drivers each year to improve resilience, some rest day working and overtime is still needed to deliver a normal timetable. This has historically been the case in the railway, and is replicated by other train operators across Britain.

We know customers want certainty and reliability, which is why ScotRail are introducing a temporary timetable - operating around 1,660 services each day - in place of late-notice cancellations.

ScotRail want to resolve the dispute with the trade unions and remain fully committed to further discussions.

For now customers should assume the temporary timetable will continue until mid August and consult the timetables shown here when planning journeys beyond 26 July.

Already planned to travel?

If your planned trip is affected by these timetable changes, you can seek a refund with no additional admin fee.

Alternatively, customers can use pre-purchased ScotRail tickets on affected routes dated from Wednesday 10 July, on an unaffected service. This can be earlier or later in the day, the day before, or alternatively, up to two days after the date of disruption.

If you have a travel connection planned, you may have to travel on an earlier ScotRail service to ensure you can complete your journey.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner up to and including Friday 26 July.

If you are travelling on 27 and 28 July, please check back closer to the time of travel.

Please also take note of any service updates that may be showing with a warning triangle on your displayed journeys.