Service alteration details

PAGE LAST UPDATED: 04/04/2020 01:29. Update now

Find out details about how services are running and be informed on any disruption on your journey.

Reduced Southeastern service until further notice

Incident created
20/03/2020 07:23
Last updated
03/04/2020 13:18
Route affected

All Southeastern routes

 
TOC(s) affected
Southeastern;
Description

Southeastern, along with the rest of the rail industry, is working to support efforts to delay the spread of coronavirus and to keep services running for essential travel.

Until further notice, we are running a reduced timetable to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak. All of our stations will remain open but on some routes passengers may need to change trains to complete their journeys. Wherever possible, we will ensure that early morning and late evening services remain in timetables; so that key workers like nurses, police officers and firefighters can get to work.

This national change has been made in agreement with the government and around half the usual number of trains will run. Enough capacity will be provided to allow passengers making essential journeys to follow the official guidance on social distancing.

The reduced service timetable balances the current significantly reduced levels of demand with the need to reduce the number of people required to run the network, which will help to ensure there are enough staff to keep services running over the coming weeks and months.

**Please follow the government advice, and only travel if your journey is absolutely essential**

Timetables

Timetables are available in Online Journey Planners, and a map of the planned service frequency for each line are available here. Online Journey Planners will be updated every Thursday morning for the upcoming weekend & the following week.

Ticket acceptance

You can use London Underground between Victoria, Embankment (for Charing Cross), Cannon Street, London Bridge and Waterloo, and on Docklands Light Railway between Lewisham and Greenwich at no extra cost.

Ticket Offices

To help protect our colleagues and those passengers still making essential journeys, we have temporarily closed the ticket offices at around 60 stations where fewer than 20 transactions were currently being made each day. We have also reduced the ticket office and gateline hours at other stations to focus on morning and afternoon peak times when they are busiest. A full list of the temporarily closed ticket offices is available here.

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