Basingstoke

How many are there: 1

How many are there: 2

There are male toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There are no baby change facilities available.

How many individual seats (Benches count as 1): 6

The vending machine contains sweets. The vending machine contains cold drinks.

Cycles are stored in Racks
How many cycle racks: 50
The cycle racks are covered.

There are unisex accessible toilet facilities available.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens out.
The toilets are kept locked.
The toilets require a RADAR Key.
There are grab rails present.

How many individual seats (Benches count as 1): 6

Cycles are stored in Racks
How many cycle racks: 12
The cycle racks are not covered.

Unable to assess at time of audit.

Cycles are stored in Racks
How many cycle racks: 24
The cycle racks are covered.

There are female toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There are no baby change facilities available.

How many individual seats (Benches count as 1): 6

How many individual seats (Benches count as 1): 9

How many individual seats (Benches count as 1): 6

There are male toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There are no baby change facilities available.

How many individual seats (Benches count as 1): 9

There are unisex accessible toilet facilities available.
This is also used as the female toilets.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens out.

Photos

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

How many individual seats (Benches count as 1): 6

How many individual seats (Benches count as 1): 12

Drop Off
The drop off point is clearly signed from the main entrance and/or from the approach to the station.
There is enough room to accommodate safe side and rear loading.
There is direct level access from the drop off point to the pavement or designated pedestrianised area.
The footpath routes from the designated parking/drop off point are on an even surface.
The route from the designated drop off point is Level.
Seating is not provided at intervals on long or inclined routes.

How many individual seats (Benches count as 1): 3

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

Luggage Trolley
Cost of Luggage trolley in £: 1.0

Taxi

How many individual seats (Benches count as 1): 9

How many are there: 1

The vending machine contains sweets. The vending machine contains cold drinks.

Ticket Counter
How many windows: 2

The ticket machine accepts payment cards only.
How many of this type of machine are there: 3
Prepaid tickets can be collected.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 3
Prepaid tickets can be collected.

How many individual seats (Benches count as 1): 6

How many are there: 1

Unable to assess at time of audit.

The ticket machine accepts payment cards only.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

Unable to assess at time of audit.

Luggage Trolley
Cost of Luggage trolley in £: 1.0

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.2
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 6

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.2
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 6

How many individual seats (Benches count as 1): 3

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

There are male toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There are no baby change facilities available.

How many individual seats (Benches count as 1): 15

There is a single door.
The door(s) are left open.
The doorway is wide enough for all users.

Main Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Lift to platforms 2 and 3

Lift to platform 1

Car Park Entrance
This is an entrance and exit.
There is a raised crossing.

Lift to platforms 4 and 5

Subway Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.

Stairs to Car Park
The stairs are outdoors.
No of steps: 17

Ticket Gates
Staff are available at the ticket gates to provide assistance.

Ticket Counter
How many windows: 2

Ramp
Distance in metres: 5
The ramp has a steep gradient.

Stairs to Platform 2 and 3
The stairs are outdoors.
Number of Steps: 14,14
There is a visual contrast between the step edge and the tread.

Ramp
Distance in metres: 5
The ramp has a steep gradient.

Stairs to Platform 1
The stairs are outdoors.
Number of Steps: 14,14
There is a visual contrast between the step edge and the tread.

Stairs to Platform 4
The stairs are outdoors.
Number of Steps: 14,14
There is a visual contrast between the step edge and the tread.

Station Building

Coffee Shop
The approach to the building will not cause difficulty for any users.
There is more than one entrance into the building.

Ticket Counter
How many windows: 1
There is an induction loop available.
Wheelchair users can access all visitor areas and move around without obstruction.

Excess Fares Office
How many windows: 1
There are no low counters available for wheelchair users.
Some customers may find the counter too high, the height at its lowest point is 0.95m.
There is an induction loop available.

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

Station Access Road

Subway

Cycle Rack Area

There are unisex accessible toilet facilities available.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens out.
The toilets are kept locked.
The toilets require a RADAR Key.
There are grab rails present.

Coffee Shop
The approach to the building will not cause difficulty for any users.
There is more than one entrance into the building.
The main entrance is the most accessible for wheelchair users.
Please detail the location of the most suitable entrance for wheelchair users.:
An platform 4.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.
There are double doors.

Station Building

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

Cycle Rack Area

Clifton Terrace

Short Stay Car Park
No of Accessible spaces: 4
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user can get from the parking area to the station without assistance.
Tariff:
Free Parking for Blue Badge Holders only.

Concourse
There is staff assistance available.
Wheelchair users can get to all areas of the hall.
There are no arrivals information screens.
There are no departure information screens.

Station Building

Subway

Station Building

Subway Across Station

Platform Number: 5
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Paved Area

Platform Number: 2
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 3
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Paved area

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 4
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Car Park 1
No of Accessible spaces: 3
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user cannot get from the parking area to the station without assistance.
There is conflict with road traffic.
Tariff:
Free Parking.
Additional Details:
There is additional parking across the road which is a fair distance and not accessible.