Teddington

Unable to assess at time of audit.

Coffee Shop
The approach to the building will not cause difficulty for any users.
There is more than one entrance into the building.
The main entrance is the most accessible for wheelchair users.
Please detail the location of the most suitable entrance for wheelchair users.:
Both have Good access.
A wheelchair user can enter the building unaided.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.
There are double doors.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

The ticket machine accepts payment cards only.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

The vending machine contains sweets. The vending machine contains food.

How many individual seats (Benches count as 1): 2

Cycles are stored in Racks
How many cycle racks: 10
The cycle racks are covered.

Cycles are stored in Racks
How many cycle racks: 10
The cycle racks are not covered.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 2
Prepaid tickets can be collected.

Unable to assess at time of audit.

News Agent
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

Ticket Counter
How many windows: 2
There is an induction loop available.
The chip and PIN pad can be moved
Wheelchair users can access all visitor areas and move around without obstruction.

There are double doors.
The door(s) are left open.
The doorway is wide enough for all users.

Platform 1 Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

How many are there: 1

How many are there: 1

Cycles are stored in Racks
How many cycle racks: 4
The cycle racks are not covered.

Cycles are stored in Racks
How many cycle racks: 15
The cycle racks are covered.

How many are there: 1

How many individual seats (Benches count as 1): 2

Cycles are stored in Racks
How many cycle racks: 10
The cycle racks are not covered.

Ticket Hall Entrance
This is an entrance and exit.
There is no safe crossing.

Platform 2 Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Station Road Entrance
This is an entrance and exit.
There is no safe crossing.

Platform 1 Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Stairs platform 2
The stairs are not outdoors.
Number of Steps: 11,12
There is a visual contrast between the step edge and the tread.

Stairs to platform 2
The stairs are not outdoors.
Number of Steps: 12,12
There is a visual contrast between the step edge and the tread.

Bridge

Paved area

Car Park
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user can get from the parking area to the station without assistance.
Tariff:
Free.
Additional Details:
There is no accessible parking bays however there in Lots of street parking as the station Car park is small.

Concourse
There is staff assistance available.
There are seats available for people to rest.
Wheelchair users can get to all areas of the hall.
There are arrivals information screens.
There are departure information screens.

The Bloated Mallard Public House

Station Road

Residential area

Platform Number: 2
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Victoria Road

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.