Accrington (ACR)

Managed by Northern 

 
Accrington station
Eagle Street
Accrington
Lancashire
BB5 1LJ
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note

    Community run cafe in station ticket hall, open in mornings when ticket office open. 

  • ATM machine

  • Toilets

    Toilets These toilets are available during booking office opening hours

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Accrington

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Route planning around the station including maps and platforms

Show [ACR] route

 

Station Message: Alert!

From 25 April there will be temporary changes to access whilst works take place to install new waterproofing systems. Work is expected to take approximately 2 months. During ticket office opening hours, use the station building foyer to access the station. When the ticket office closes at 3pm access will revert to the entrance outside the ticket office. Stair and ramp access from the station car park will change as the work progresses, however will be clearly signposted for passengers at all times.

From 9 May there will be reduced access to platform 1 at Accrington station. Customers with restricted mobility who require access to platform 1 via the ramp are advised to use Burnley Manchester Road or Blackburn stations, while improvement works are undertaken at Accrington station.

For assistance, please speak to a member of station staff or contact Passenger Assist on 0800 138 5560. 

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Stands
Storage sheltered
Yes
Storage location
Within station, next to ticket office
Storage spaces
32
Storage CCTV
No
Car Park
Station Car Park
Operator
Northern
Phone number
0800 200 6060
Address
-
-
Email address
[email protected]
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
33  with 6 accessible spaces available
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Outside the station at bottom of ramp

Accessible taxis

contact Customer Relations Tel: 08002006060

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:40 - 15:00
Sunday 09:10 - 16:45
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note
Ticket machine is on Platform 2 near the foot bridge
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
No
More information at www.northernrailway.co.uk/smart
Penalty fares
Penalty fares apply for Northern 

Staffing and general services

 
Information available from staff
If the station is not staffed please use our helpline 08002006060 
Information services - opening times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:40 - 15:00
Sunday 08:50 - 16:45

Information available 24/7 through the customer experience centre 0800 200 6060

 
Passenger Information Systems
Departure screens, Announcements
Customer help points
No
Lost Property
Yes
Monday - Sunday 07:00 - 22:00

Open 0700-2200 7 days per week

08002006060
Customer Services
08002006060
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Eagel Street, next to entrance to station carpark.

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Refreshment facilities
Yes

Community run cafe in station ticket hall, open in mornings when ticket office open. 

Toilets
Yes
Toilets Location
These toilets are available during booking office opening hours
Accessible toilets
Yes
Baby changing facilities
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 138 5560 text relay 18001 0800 138 5560
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline opening hours
Monday - Sunday 24 Hours a Day
Staff help available
Yes
Staff help available opening times
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:40 - 15:00
Sunday 09:05 - 17:05
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
  • Category B Station
  • Scooter Friendly Station
  • Please note there are no tactile pavings at this station
  • Platform 1: , step free access from Paxton Street, up steep 50m ramp with handrail or past the car park and a shallower ramp.
  • Platform 2: step free access up gently sloping footpath from Eagle Street.
  • Ticket office is on Leeds/Colne Platform (1), with stepped footbridge between platforms comprising of 25 steps up and 24 steps down with rest platforms.

To find our more about travelling around this station, please see the 360 map click here

Wheelchairs available
No
Nearest station with more facilities CRS Code
Newbridge; 

Station Map

 
Station plan

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