Arundel (ARU)
Managed by Southern
Station facilities
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Station seating facilities
Station seating facilities There are waiting areas on both platforms - Waiting rooms normally available when station is staffed -
Trolleys
-
Refreshments
Note -
ATM machine
-
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Arundel
Getting to and from the station
Bicycle parking
YES
- Storage location
- Platform 1 and car park
- Storage spaces
- 24
- Storage CCTV
- Yes
- Car Park
Station Car Park
- Operator
- Saba UK - www.sabaparking.co.uk/southern-railway
- Phone number
- -
- Address
-
-
-
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format here.
- Taxi
- YES
- Accessible taxis
- Yes
- Impaired mobility set down / pick up points available
- Yes
- Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 06:00 - 19:25
Saturday 08:10 - 14:45
Sunday 08:10 - 16:45
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Yes, at self-service ticket machine
- Smartcards validators
Yes
- Smartcards are available online at : www.southernrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Southern
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:00 - 19:25
Saturday 08:10 - 14:45
Sunday 08:10 - 16:45
- Customer help points
Yes
- Lost Property
- Yes
- Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Refreshment facilities
Yes
- Toilets
Yes
- Accessible toilets
- No
- Baby changing facilities
No
- National key toilets
- No
- Waiting Rooms
Yes
- Waiting rooms location
- There are waiting areas on both platforms - Waiting rooms normally available when station is staffed
- Waiting rooms opening hours
-
Waiting rooms normally available when station is staffed
Accessibility and mobility access
- Helpline Contact
- Please contact the helpline by phone on 0800 138 1016 or by emailing myjourney@southernrailway.com to ensure that arrangements are in place.
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
Yes
- Staffing hours are shown in the 'Staffing and General services' section, however staff may be involved in other activities during these hours so please do book assistance where possible.
- Staff help available opening times
-
Monday - Friday 06:00 - 19:25
Saturday 08:10 - 14:45
Sunday 08:10 - 16:45
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
- Platform 1 (to London) step free from front of station. Platform 2 (to coast) step free via side street.
- Wheelchairs available
No