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Southern (SN)

http://www.southernrailway.com(external link, opens in a new tab)

Customer Support

Yes

03451 272 920

[email protected]

https://www.southernrailway.com/help-and-support/contact-us/(external link, opens in a new tab)

Tickets and Information

Yes

03451 27 29 20

Accessible Travel

Yes

0800 138 1016

https://www.southernrailway.com/travel-information/travel-help/assisted-travel(external link, opens in a new tab)

Lost Property

Yes

03451272920

http://www.southernrailway.com/(external link, opens in a new tab)

Opening Hours

Yes

-

Email Address

[email protected]

Web Address

https://www.southernrailway.com/help-and-support/contact-us/(external link, opens in a new tab)

Phone Number

03451 272 920

Postal Address

  • Customer Services Team
  • PO Box 8644
  • Derby
  • DE1 9RQ

Notes

Opening hours

Monday to Sunday - 07:00 - 20:00

Closed Christmas Day

Seat Reservations

No

Telesales

Opening Hours

Yes

Phone Number

03451 27 29 20

Business Travel

Opening Hours

Yes

Phone Number

03451 27 29 20

Group Travel

Opening Hours

Yes

Phone Number

03451 27 29 20

Notes

Opening hours

Monday to Sunday - 07:00 to 20:00 except for Christmas Day

Ticketless Travel Policy

Web Address

https://www.southernrailway.com/travel-information/on-board/penalty-fares(external link, opens in a new tab)

Opening Hours

Yes

Web Address

https://www.southernrailway.com/travel-information/travel-help/assisted-travel(external link, opens in a new tab)

Phone Number

0800 138 1016

Notes

Passenger Assistance helpline available 24 hours a day except on Christmas Day

Opening Hours

Yes

Web Address

http://www.southernrailway.com/(external link, opens in a new tab)

Phone Number

03451272920

Email Address

[email protected]

Web Address

https://www.southernrailway.com/contact-us(external link, opens in a new tab)

Phone Number

03451272920

Postal Address

  • Govia Thameslink Railway
  • PO Box 8644
  • Derby
  • DE1 9RQ

Managing Director

Patrick Verwer