Beaulieu Road (BEU)
Managed by South Western Railway
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Beaulieu Road
Getting to and from the station
Bicycle parking
Wheel Racks
- Storage sheltered
- No
- Storage spaces
- 4
- Storage CCTV
- No
- Car Park
No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
No
- Ticket machines
No
- Collection of pre-purchased tickets
- Smartcards
- Smartcards issued
No
- Smartcards top-up
- Smartcards validators
Yes
- Penalty fares
- Penalty fares apply for South Western Railway
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday Closed
Saturday Closed
Sunday Closed
- Customer help points
Yes
-
Customer Help points are located on every platform
- Lost Property
- Yes
-
Monday - Friday 07:30 - 19:00
Saturday - Sunday Closed
Public Holidays Closed
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Beaulieu Road.
- Please click here for details on lost property and how to register a lost item.
- Customer Services
-
Please contact our Customer Service Centre on 0345 6000 650
- Ticket gates
No
- CCTV
- No
- Location for Rail Replacement Services
-
Station Approach Road on hotel side of railway bridge
Facilities
- ATM Machine
No
- Public Wi-Fi
Yes
-
Find WiFi Hotspots around Beaulieu Road station
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0800 5282100
- Assisted travel
-
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also use our Assisted Boarding Points service. More information here: here
- Helpline opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
24 hours a day, except Christmas Day and Boxing Day
- Staff help available
No
- Ramp for train access
No
- Step free access coverage
No
- Step free access note
-
Step-free category B3 station. Access to Platform 1 (for trains towards Southampton and London) is via steps from the B3056 Beaulieu Road overbridge only.
Platform 2 (for trains towards Bournemouth and Poole) is accessed either via a RoW across the nearby residents’ car park (step-free but uneven) from the ‘Station Approach’ (private road but part leased to NR), or by 25 steps from Beaulieu Road overbridge.Interchange can only be made via road overbridge. There is no footway along road.Please be aware that this station has no tactile paving on the platform edge.
- Wheelchairs available
No
- Nearest station with more facilities CRS Code
- Brockenhurst;