Berkswell (BKW)
Managed by West Midlands Railway
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
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ATM machine
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Toilets
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Pay phone
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Internet
-
Post box
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Tourist information office
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Shops
Berkswell
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- on the station platform inside
- Storage spaces
- 8
- Storage CCTV
- No
- Car Park
- Station Car Park
- Operator
- Network West Midlands
- Address
-
-
-
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 82 with 5 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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Balsall 01676 529222
- Accessible taxis
-
Accessible taxis are not available
- Impaired mobility set down / pick up points available
- Yes
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Pick-up possible in forecourt. Access to both Platforms via ramp.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday, Tuesday, Wednesday, Thursday 07:00 - 13:00
Friday 07:00 - 13:00
15:00 - 21:00
Saturday 08:00 - 16:00
Sunday 10:00 - 13:00
None
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
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Monday, Tuesday, Wednesday, Thursday 07:00 - 13:00
Friday 07:00 - 13:00
15:00 - 21:00
Saturday 08:00 - 16:00
Sunday 10:00 - 13:00
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
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On both platforms
- Customer Services
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Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
**Berkswell Station is accredited by the Secure Station Scheme**
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
In the event of engineering: Rail replacement buses in both directions towards Birmingham and Coventry will use the bus stop on the roundabout of Station Road/Hallmeadow Road.
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 0248998
- Assisted travel
-
If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don’t forget you can always simply ‘turn up and go’ without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
- Helpline opening hours
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Monday - Sunday 08:00 - 22:00
Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
- Staff help available
- Yes
- Staff help available opening times
-
Monday, Tuesday, Wednesday, Thursday 07:00 - 13:00
Friday 07:00 - 13:00
15:00 - 21:00
Saturday 08:00 - 16:00
Sunday 10:00 - 13:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Access to both platforms via ramp. Step free route between Platforms is 210m, via public subway with ramps. Alternative route between Platforms via footbridge with 39 steps up from Platform 1 and 44 down. Booking Hall is off Platform 1. 3 accessible parking bays in forecourt.
- Wheelchairs available
- No
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