Berney Arms (BYA)
Managed by Greater Anglia
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Berney Arms
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
-
There are two cycle stands on the single platform at the far end, furthest from the station entrance.
- Storage spaces
- 4
- Storage CCTV
- No
- Car Park
- No
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- No
- Collection of pre-purchased tickets
- Not possible from this station
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point
- Information services - opening times
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Help points at this station are available for customers to use 24/7
- Customer help points
- Yes
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Help points at this station can be found at the following location(s):
- On the single platform, just beyond the ramped entrance but before the two station signs
- Lost Property
- Yes
- Greater Anglia
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Monday - Friday 09:00 - 17:00
- Lost Property information
- 0345 600 7245 (option 7)
- Customer Services
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Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- No
- Location for Rail Replacement Services
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Rail replacement bus services do not serve this station. Customers are advised to use either Reedham or Great Yarmouth stations for rail replacement services.
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
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We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- Yes
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This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By using the Help Point at this station
Assistance meeting point is on the platform.
- Staff help available opening times
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All services to/from this station have a conductor onboard
- Ramp for train access
- No
- Step free access note
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Please note that this station receives a very limited train service, and the station itself is only accessible by boat or by walking a considerable distance off-road and across fields. It is therefore not likely to be suitable for wheelchair and mobility scooter users. Regardless of mobility issues, we strongly encourage any customers to use either Reedham or Great Yarmouth as alternative stations with a more frequent train service.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Great Yarmouth; Norwich; Reedham (Norfolk);
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