Berney Arms (BYA)

Managed by Greater Anglia 

 
Berney Arms station
[no road access]
Norfolk
NR30 1SB
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Berney Arms

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Route planning around the station including maps and platforms

Show [BYA] route

 

Station Message: Alert!

Please note that this station receives a very limited train service, and the station itself is only accessible by boat or by walking a considerable distance off-road and across fields. It is therefore not likely to be suitable for wheelchair and mobility scooter users.

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage location

There are two cycle stands on the single platform at the far end, furthest from the station entrance.

Storage spaces
4
Storage CCTV
No
Car Park
No
Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
No
Ticket machines
No
Collection of pre-purchased tickets
Not possible from this station
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from help point 
Information services - opening times

Help points at this station are available for customers to use 24/7

 
Customer help points
Yes

Help points at this station can be found at the following location(s):

  • On the single platform, just beyond the ramped entrance but before the two station signs
Lost Property
Yes
Greater Anglia
Monday - Friday 09:00 - 17:00
Lost Property information
0345 600 7245 (option 7)
Customer Services

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Ticket gates
No
CCTV
No
Location for Rail Replacement Services

Rail replacement bus services do not serve this station. Customers are advised to use either Reedham or Great Yarmouth stations for rail replacement services.

Facilities

 
ATM Machine
No
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 028 28 78
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline opening hours
Monday - Sunday 08:00 - 20:00

08:00 - 20:00

Staff help available
Yes

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By using the Help Point at this station

Assistance meeting point is on the platform.

Staff help available opening times

All services to/from this station have a conductor onboard

Ramp for train access
No
Step free access note

Please note that this station receives a very limited train service, and the station itself is only accessible by boat or by walking a considerable distance off-road and across fields. It is therefore not likely to be suitable for wheelchair and mobility scooter users. Regardless of mobility issues, we strongly encourage any customers to use either Reedham or Great Yarmouth as alternative stations with a more frequent train service.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform.

Wheelchairs available
No
Nearest station with more facilities CRS Code
Great YarmouthNorwichReedham (Norfolk)

Station Map

 
Station plan

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