Betws-y-Coed (BYC)
Managed by Transport for Wales
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Shops Private retail and food outlets
Betws-y-Coed
Getting to and from the station
- Car Park
Station Car Park- Operator
- Conwy Council
- Phone number
- 03333 211 202
- Address
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- Opening hours
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Monday - Friday 24 Hours a Day
- Number of spaces
- 75 with 4 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
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The nearest bus stops are located at the front of the station. Buses run from apx 07:00 to 21:00 hours Mondays to Saturdays and from apx 08:00 to 21:00 hours on Sundays.
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- No
- Collection of pre-purchased tickets
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Information services - opening times
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Monday - Sunday Closed
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- No
- Lost Property
- Yes
- Transport for Wales
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Ticket gates
- No
- CCTV
- No
- Location for Rail Replacement Services
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At the bus stop outside the station
Facilities
- ATM Machine
- No
- Shops
- Yes
- Type of shops available
- Private retail and food outlets
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Assisted travel
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We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
- There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Staff help available opening times
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Category B.
Step free access is available to the station from Station Road.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Llandudno Junction;
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