Crosskeys (CKY)

Managed by Transport for Wales 

 
Crosskeys station
Risca Road
Crosskeys
Caerphilly County
NP11 7BU
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Crosskeys

Stations made easy

Route planning around the station including maps and platforms

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Station Message: Alert!

New lockdown restrictions - Caerphilly Borough:

The Welsh Government has tightened coronavirus laws across Caerphilly Borough to prevent the virus spreading. You can find out more information here

Getting to and from the station

 

Bicycle parking

Lockers
Storage sheltered
No
Storage spaces
4

Cycle lockers are located adjacent to the pick up point and the southbound platform (for services to Cardiff Central). 

Storage CCTV
Yes
Car Park
No
Impaired mobility set down / pick up points available
Yes

Set down and pick up outside the station entrance, adjacent to Carlton Terrace and the southbound platform.

Ticket buying and collection

 
Ticket Office
No
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

The Ticket Vending Machine at this station accepts cash and card payments.

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
More information about Penalty fares

Staffing and general services

 
Information available from staff
No
Passenger Information Systems
Departure screens
Customer help points
Yes

Customer help points are available on both platforms. 

Lost Property
Yes
Managed by Transport for Wales
03333 211 202
Customer Services
Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services
Rail replacement services depart from the bus stops on Risca Road, unless otherwise stated on the station poster boards.

Facilities

 
ATM Machine
No
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
03333 211202
Helpline opening hours
Monday - Sunday 08:00 - 20:00
Staff help available
Yes

Yes. Assistance is provided by the Conductor on the train.

Staff help available opening times
Monday - Friday Closed
Saturday Closed
Sunday Closed
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Platform 1 (to Ebbw Vale) is accessible from the station car park available. Platform 2 is accessible from the Risca Rd entrance. There is a steep hill to the station.
Wheelchairs available
No
Nearest station with more facilities CRS Code
Newbridge; 

Station Map

 
Station plan

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