Crosskeys (CKY)

Crosskeys station
Risca Road
Crosskeys
Caerphilly County
NP11 7BU

Station facilities

Route planning around the station including maps and platforms

Lockers
Storage sheltered: No
Storage spaces: 4; Cycle lockers are located adjacent to the pick up point and the southbound platform (for services to Cardiff Central).
Storage CCTV: Yes
Car Park: No
Impaired mobility set down / pick up points available: Yes; Set down and pick up outside the station entrance, adjacent to Carlton Terrace and the southbound platform.

Ticket Office: No
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Accessible ticket machines note: The Ticket Vending Machine at this station accepts cash and card payments.
Collection of pre-purchased tickets: Yes, from ticket machine
Smartcards
Smartcards issued: No
Smartcards top-up: Not possible at this station
Smartcards validators: No; More information about Penalty fares

Information available from staff: No
Passenger Information Systems: Departure screens
Customer help points: Yes; Customer help points are available on both platforms.
Lost Property: Yes; Managed by Transport for Wales; 03333 211 202
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Rail replacement services depart from the bus stops on Risca Road, unless otherwise stated on the station poster boards.

Helpline Contact: 03333 211202
Helpline opening hours: Monday - Sunday 08:00 - 20:00
Staff help available: Yes; Yes. Assistance is provided by the Conductor on the train.
Staff help available opening times: Monday - Friday Closed
Saturday Closed
Sunday Closed
Ramp for train access: Yes
Step free access coverage: Yes
Step free access note: Category B2.

Step free access is available to Platform 1 (to Ebbw Vale) from the station car park. Step free access is available to Platform 2 (to Cardiff) via Carlton Terrace. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
Wheelchairs available: No
Nearest station with more facilities CRS Code: Newbridge;