Conwy (CNW)

Managed by Transport for Wales 

 
Conwy station
Rosemary Lane
Conwy
Conwy
LL32 8LD
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Conwy

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Route planning around the station including maps and platforms

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Station Message: Alert!

New local lockdown restrictions: Conwy County Council area. The Welsh Government has tightened coronavirus laws across the Conwy County Council area to prevent the virus spreading. More information can be found here.

Station Message: Alert!

Until further notice, there will be fewer trains than usual at Conwy. In order to maintain a safe distance between the conductor and customers, Transport for Wales need to be able to operate two train doors. Unfortunately due to the short platform length at this station, this is not possible with all trains.

Station Message: Alert!

This station is a request stop.

To alight from the train, please inform the conductor or the driver of your intentions in good time. 

To board the train at this station, please give a clear hand signal to the driver as the train approaches.

Getting to and from the station

 
Car Park
Operator
Conwy County Borough
Phone number
01492 574 000
Address
Conwy County Borough Council
Bodlondeb
LL32 8DU
Web address
http://www.conwy.gov.uk
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
25  with 3 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
No
Onward travel information

Bus stops are next to the station.

Services run apx 06:00 to 23:00 on Mondays to Saturdays and 08:00 to 22:00 on Sundays.

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
No
Ticket machines
No
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
More information about Penalty fares

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Sunday Closed
 
Passenger Information Systems
Departure screens, Arrival screens
Customer help points
Yes
Lost Property
Yes
Managed by Transport for Wales
03333 211 202
Customer Services
Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

At the bus stop on the main road outside station

Facilities

 
ATM Machine
No
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
03333 211202
Helpline opening hours
Monday - Sunday 08:00 - 20:00
Staff help available
Yes
No platform staff available. Assistance is provided by the Conductor on the train.
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Category B2

Step free access is available to Platform 1 (to Chester) from the station car park.  Access to Platform 2 (to Holyhead) is via a shallow ramp with handrail or via steps. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.

Wheelchairs available
No
Nearest station with more facilities CRS Code
Llandudno Junction; 
Nearest station notes

To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021. www.tfw.dev.activemap.co.uk

Station Map

 
Station plan

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