Dudley Port (DDP)
Managed by West Midlands Railway
Station facilities
-
Station seating facilities
Station seating facilities The waiting room is only open while the station is manned, and may also be closed in the evening.
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Dudley Port
Getting to and from the station

Bicycle parking
Stands
- Storage sheltered
- No
- Storage spaces
- 2
- Storage CCTV
- Yes
- Car Park
Station Car Park
- Operator
- Network West Midlands
- Address
-
-
-
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 36 with 3 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Tipton 0121 557 1213 Dudley Port 0121 557 5757
- Accessible taxis
-
Accessible taxis are not available
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 06:15 - 20:00
Saturday 07:00 - 20:00
Sunday 09:00 - 17:00
None
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Not possible at this station
- Smartcards validators
No
Staffing and general services
- Information available from staff
Yes - from help point,Yes - from ticket office
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
Yes
-
On both platforms
- Customer Services
-
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
**Dudley Port is accredited by the Secure Station Scheme**
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
In the event of engineering the bus/coach will collect from: A461 Dudley Port, bus stop adjacent rail station bridge towards Wolverhampton, opposite rail station bridge towards Birmngham
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Public telephones are not accessible
- Toilets
No
- Waiting Rooms
Yes
- Waiting rooms location
-
The waiting room is only open while the station is manned, and may also be closed in the evening.
- Waiting rooms opening hours
-
Monday - Friday 06:15 - 20:00
Saturday 07:00 - 20:00
Sunday 09:00 - 17:00
The waiting room is only open while the station is manned, and may also be closed in the evening.
Accessibility and mobility access
- Helpline Contact
- 0800 0248998
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
24 hours, 7 days a week (except Christmas Day and Boxing Day)
- Staff help available
Yes
-
This station is staffed part time. This means that during ‘staff help available opening times’ your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
- Staff help available opening times
-
Monday - Friday 06:15 - 20:00
Saturday 07:00 - 20:00
Sunday 09:00 - 17:00
- Ramp for train access
Yes
- Step free access coverage
No
- Step free access note
-
This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during ‘staff help available opening times’ When station staff aren’t available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
- Wheelchairs available
No
- Nearest station with more facilities CRS Code