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Last updated:Today at 06:20
Train companies affected:Greater Anglia, Stansted Express
Last updated:Today at 01:28
Train companies affected:National Rail

Gerrards Cross (GER)

Gerrards Cross station, Station Approach, Packhorse Road, Gerrards Cross, Buckinghamshire, SL9 8PP

Live trains

Radio buttons live-trains-finder-type

Lift status

Updated: 29 March 2024, 07:26

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:00 - 20:10
  • Opening Hours Saturday: 06:50 - 18:20
  • Opening Hours Sunday: 08:10 - 17:40
Location

Next to the ticket office and near the car-park entrance to platform 2.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard notes

Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:00 - 20:10
  • Information Services Opening Times Saturday: 06:50 - 18:20
  • Information Services Opening Times Sunday: 08:10 - 17:40

Staff Help Available

  • Staff Help Available Monday to Friday: 06:00 - 20:10
  • Staff Help Available Saturday: 06:50 - 18:20
  • Staff Help Available Sunday: 08:10 - 17:40

Passenger Assistance Meeting Points: in the booking office or at the gateline on entry to the platform from the car park. Use the help point on the gateline to contact staff.

Customer Help Points

Yes

Customer Services Notes

We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 12:00 - 20:00

CCTV at the Station

Yes

Station Accessibility

Step-free access

Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

Step Free Access Category B1: step free access to all platforms - may include long or steep ramps.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms
  • Waiting rooms Monday to Friday: 06:00 - 20:10
  • Waiting rooms Saturday: 06:50 - 18:20
  • Waiting rooms Sunday: 08:10 - 17:40
Seating area

Yes

Getting to and from the station

Accessible taxis here

Yes

If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

Impaired mobility set down/pick-up point

Yes

Accessible spaces

Gerrards Cross Car Park 1

4 spaces

Gerrards Cross Car Park 2

Not Specified

Gerrards Cross Car Park 3

Not Specified

Gerrards Cross Car Park 1 

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.

Gerrards Cross Car Park 2 

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.

Gerrards Cross Car Park 3 

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.

Accessible car park equipment

Gerrards Cross Car Park 2

Gerrards Cross Car Park 3

Staff Help

Staff help available
  • Staff help available Monday to Friday: 06:00 - 20:10
  • Staff help available Saturday: 06:50 - 18:20
  • Staff help available Sunday: 08:10 - 17:40

Passenger Assistance Meeting Points: in the booking office or at the gateline on entry to the platform from the car park. Use the help point on the gateline to contact staff.

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: 07:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Accessible toilets on platforms 2

Accessible Toilets

No

Baby Changing

Yes

Waiting Rooms

  • Waiting Rooms Monday to Friday: 06:00 - 20:10
  • Waiting Rooms Saturday: 06:50 - 18:20
  • Waiting Rooms Sunday: 08:10 - 17:40

Seating Area

Yes

Gerrards Cross Station Car Park

Operator

Chiltern Railways

Spaces

331 spaces

Accessible spaces

4 spaces

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.

Impaired mobility set down/pick up points available

Yes

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £9.00
  • Rate on Saturday £6.00
  • Rate on Sunday £6.00
  • Rate per week £34.80
  • Rate per month £132.90
  • Rate per year £1388.70
Notes

The off peak start time is 16:00 at this station.

Gerrards Cross Orchehill Rise

Operator

Chiltern Railways

Car Parking Availability
  • Car Parking Availability Monday to Sunday: Yes
Spaces

129 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £9.00
  • Rate on Saturday £6.00
  • Rate on Sunday £6.00
  • Rate per week £34.80
  • Rate per month £114.80
  • Rate per year £1200.40
Notes

Off peak starts at 16:00

Gerrards Cross Upper Car Park

Operator

Chiltern Railways

Car Parking Availability
  • Car Parking Availability Monday to Sunday: Yes
Spaces

71 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £9.00
  • Rate on Saturday £6.00
  • Rate on Sunday £6.00
  • Rate per week £34.80
  • Rate per month £114.80
  • Rate per year £1200.40

Refreshment Facilities

Yes

Coffee kiosk Food outlet (Seating available)

Pay Phones

Yes

Public Wi-Fi

Yes

Post Boxes

Yes

Outside the station

Bicycle Storage

Spaces

200 spaces

Type of Storage

Stands

Location

In main car park

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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