Hagley (HAG)

Managed by West Midlands Railway 

 
Hagley station
Station Drive
Hagley
West Midlands
DY9 0NX
 

Station facilities

  • Station seating facilities

    Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets The toilets are located on Platform 1 (shared facility for Ladies and Gents). The toilet facilities are available: Monday - Friday 07:00-16:00, Saturday 08:00-15:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Hagley

Stations made easy

Route planning around the station including maps and platforms

Show [HAG] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage spaces
16
Storage CCTV
Yes
Car Park
Station Car Park
Operator
SABA UK
Phone number
0330 1235 247
Address
-
-
Email address
[email protected]
Note

Charging starts from 1 September 2019 

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
33  with 2 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£3.00
Off peak rate
£2.10
Saturday rate
£2.10
Sunday rate
£2.10
Weekly rate
£11.50
Monthly rate
£36.00
Annual rate
£290.00

Charging starts from 1 September 2019 

CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Roberts 01562 885781

Accessible taxis

Accessible taxis are not available

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 07:00 - 16:00
Saturday 08:00 - 15:00
Sunday Closed

None

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday - Friday 07:00 - 16:00
Saturday 08:00 - 15:00
Sunday Closed
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

Both platforms

Customer Services

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services
In the event of engineering the bus/coach will collect from: Picks up/sets down on station car park

Facilities

 
ATM Machine
No
Toilets
Yes
Toilets Location
The toilets are located on Platform 1 (shared facility for Ladies and Gents). The toilet facilities are available: Monday - Friday 07:00-16:00, Saturday 08:00-15:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
Accessible toilets
No
Baby changing facilities
No
National key toilets
No
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 0248998
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline opening hours
Monday - Sunday 24 Hours a Day

24 hours, 7 days a week (except Christmas Day and Boxing Day)

Staff help available
Yes

This station is staffed part time.  This means that during ‘staff help available opening times’ your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Staff help available opening times
Monday - Friday 07:00 - 16:00
Saturday 08:00 - 15:00
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

This station has been classified as a step-free access category B3 station. This means that there is some step-free access, may this be in one direction only - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.  

Wheelchairs available
No
Nearest station with more facilities CRS Code
Stourbridge Junction; 

Station Map

 
Station plan

View larger version
Stations made easy
Show [HAG] route

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