Hackbridge (HCB)
Managed by Southern
Station facilities
-
Station seating facilities
Station seating facilities Waiting room in Booking hall, platform 1. Shelters on all platforms. -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
Toilets -
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Hackbridge
Getting to and from the station
Bicycle parking
YES- Storage location
- Station front close to Platform 1
- Storage spaces
- 64
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- APCOA Parking UK
- Web address
- https://www.southernrailway.com/travel-information/plan-your-journey/car-parking
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
- Number of spaces
- 65 with 3 accessible spaces available
- Accessible spaces may be used, free of charge, by Blue Badge holders. Please ensure you display the full blue badge pack. Penalty notices will be issued without a valid badge pack on display.
- Free of charge
- No
- Daily rate
- £6.00
- Saturday rate
- £5.95
- Sunday rate
- £2.25
- Weekly rate
- £25.20
- Monthly rate
- £92.90
- 3 Monthly rate
- £257.80
- Annual rate
- £969.00
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format here.
- Taxi
- NO
- Impaired mobility set down / pick up points available
- Yes
- Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 19:35
Saturday 07:30 - 14:35
Sunday 00:00 - 00:00
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- Yes
- Smartcards are available online at : www.southernrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Southern
- London fare zone
- Zone 4
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:10 - 19:35
Saturday 07:30 - 14:05
Sunday Closed
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Facilities
- ATM Machine
- No
- Toilets
- Yes
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
- Waiting room in Booking hall, platform 1. Shelters on all platforms.
- Waiting rooms opening hours
-
Waiting rooms normally available when station is staffed
Accessibility and mobility access
- Helpline Contact
- If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
- Yes
- A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
- Staff help available opening times
-
Monday - Friday 06:10 - 19:35
Saturday 07:30 - 14:05
Sunday Closed
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- This is a Category B2 station: Level access to both platforms. Step-free access between platforms is via the street (length above 400m and steep gradient). Assistance Meeting point is at the Help Point on platform 1
- Wheelchairs available
- No
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