How Wood (Hertfordshire) (HWW)
Managed by London Northwestern Railway
Station facilities
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Station seating facilities
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Trolleys
-
Refreshments
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ATM machine
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Toilets
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Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
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Tourist information office
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Shops
How Wood (Hertfordshire)
Getting to and from the station
- Car Park
No- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Accessible taxis
-
Accessible taxis are available
- Impaired mobility set down / pick up points available
- No
- Airport
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Change at Watford Junction for trains to Gatwick and a coach service to Heathrow
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- No
- Collection of pre-purchased tickets
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Customer Services
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Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- No
- Location for Rail Replacement Services
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Towards Watford - Public Service bus stop A/Rail Replacement bus stop on Park Street Lane near to junction with Slowmans Close.
Towards St Albans - Public Service stop B/Rail Replacement bus stop on Park Street Lane near to the junction with Burston Drive.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Public telephones are not accessible
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 0248 997
- Assisted travel
-
If you are travelling on London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don’t forget you can always simply ‘turn up and go’ without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
- Helpline opening hours
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Monday - Sunday 08:00 - 22:00
08:00 – 22:00, 7 days a week (except Christmas Day and Boxing Day)
- Staff help available
- Yes
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This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. All of our trains have ramps on board that our conductors are trained to use.
- Ramp for train access
- No
- Step free access coverage
- Yes
- Step free access note
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Step-free access to platform via short 20m ramp from residential cul-de-sac.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Watford Junction;
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