Hayes (Kent) (HYS)
Managed by Southeastern
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Coffee shop and Selecta Machine available -
ATM machine
-
Toilets
-
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Hayes (Kent)
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- on platform island
- Storage spaces
- 20
- You may leave your cycle in the rack provided however you do so at your own risk.
- Storage CCTV
- No
- Car Park
- Station Car Park
- Operator
- Saba Park Solutions UK Limited
- Phone number
- 03301 235 247
- Email address
- customersupport.uk@sabagroup.com
- Note
-
From 1st June - new off peak evening rate (after 18:00) - £1.50
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 117 with 3 accessible spaces available
- Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
- Free of charge
- No
- Daily rate
- £5.60
- Off peak rate
- £5.00
- Saturday rate
- £3.50
- Sunday rate
- £1.00
- Weekly rate
- £25.20
- Monthly rate
- £88.50
- 3 Monthly rate
- £264.00
- 6 Monthly rate
- £530.30
- Annual rate
- £958.00
-
From 1st June - new off peak evening rate (after 18:00) - £1.50
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Accessible taxis
-
Accessible taxis are available to book
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 19:30
Saturday 07:20 - 14:00
Sunday Closed
Public Holidays Closed
This station is not continuously staffed please see staffing times for details of when staff are available.
- Location
-
On way in to access trains
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
- There are standing height and wheelchair height ticket counters available.
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
booking hall
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for Southeastern
- London fare zone
- Zone 5
Staffing and general services
- Information available from staff
- Yes - from help point
- Information services - opening times
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Train running Information and advice on how to get assistance available through the Help Point.
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- On platform
- Lost Property
- Yes
- Southeastern Customer Services
- 0345 322 7021
- Customer Services
- 0345 322 7021
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Bus stop B, near "The Baby Rack" shop
Facilities
- ATM Machine
- No
- Refreshment facilities
- Yes
- Coffee shop and Selecta Machine available
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0345 322 7021 or Textphone 0800 783 4548
- Staff help available
- Yes
- This station is not continuously staffed please see staffing times for details of when staff are available.
- Staff help available opening times
-
Monday - Friday 06:10 - 19:30
Saturday 07:20 - 14:00
Sunday Closed
Public Holidays Closed
This station is not continuously staffed please see staffing times for details of when staff are available.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Short ramp access from car park to station entrance. Step free access to these terminal platform from station entrance via short ramp.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Lewisham;
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