Knaresborough (KNA)
Managed by Northern
Station facilities
-
Station seating facilities
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Trolleys
-
Refreshments
Note The Old Ticket Office
Cafe situated on the station platform
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ATM machine
-
Toilets
-
Pay phone
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Internet
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Post box
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Tourist information office
-
Shops
Knaresborough
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage spaces
- 16
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- Yes
- Not suitable for wheelchair users as there are steps leading to the platforms. However, there is step free access from the car park onto the station entrance.
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- Cards Only - No Cash Accepted
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
- More information at www.northernrailway.co.uk/smart
- Penalty fares
- Penalty fares apply for Northern
Staffing and general services
- Information available from staff
- If the station is not staffed please use our helpline 08002006060
- Information services - opening times
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Monday - Sunday Closed
Information available from Help Point 24/7.
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
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Lobby
- Lost Property
- Yes
-
Monday - Sunday 07:00 - 22:00
Open 0700-2200 7 days per week
- 08002006060
- Customer Services
- 08002006060
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Pick Up / Drop Off at the service bus stops on High Street close to the traffic lights at the road junction. (Station side for Harrogate, opposite side for York).
Facilities
- ATM Machine
- No
- Refreshment facilities
- Yes
-
The Old Ticket Office
Cafe situated on the station platform
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 138 5560 text relay 18001 0800 138 5560
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
- Staff help available
- No
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Category B station, Step free access at this station, but not entirely obstacle free. Step free access to both platforms via short ramps from separate entrances. Step-free access between platforms is via a pedestrian level crossing with hinged, locking gates (controlled by the signaller in the adjacent Signal Box), or a steep route via the street (300m), in places without a pavement. If you are using the level crossing, please allow sufficient time before your train as the gates are locked shut when trains are arriving, departing and when terminating trains from Leeds are shunting from one platform to the other.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Harrogate;
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