Last updated:Today at 19:04
Train companies affected:Avanti West Coast, Northern, TransPennine Express
Last updated:Today at 12:32
Train companies affected:National Rail
Kensington Olympia station, Olympia Way, Kensington, Greater London, W14 0NE
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Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Yes
07:30 - 10:00 (Mon- Fri)
Olympia Way entrance
Zone 2
Yes
Yes
Yes
Ticket office staff provide assistance where possible
Yes
Yes
Yes
New Oyster cards can be purchased at some of the self-service ticket machines at this station, in addition to at the ticket office
No
No
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
Yes
You can Contact Customer Services on 0343 222 123
No
No
Yes
Some step-free access to all platforms - please check details.
B2 station category . Step free platform interchange between London Overground northbound district line and London Overground southbound requires a 600m journey via the street. Use the Olympia Way entrance for London Overground Northbound District line . Use the Russell road entrance for London Overground southbound platform.
Yes
Yes
Yes
Ticket office staff provide assistance where possible
Yes
Yes
No
Accessible from ticket office
No
Yes
Large waiting area inside ticket office
Yes
contact taxi operator directly
No
Not Specified
Yes
Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.
Yes
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Yes
No
Accessible from ticket office
Yes
Female toilets
No
Yes
Large waiting area inside ticket office
National Car Parks Ltd
60 spaces
Yes
Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.
No
No
Parking charges apply
Yes
Located opposite the Olympia Way entrance
Yes
Coffee kiosk
Yes
No
14 spaces
Large number of bicycle racks on station. Users need to provide own padlock.
Racks
2 racks South Bound platform 1 and North Bound platform 2
Yes
Yes
There are no cycle hire facilities at this station
Use Bus stop N in Holland Road for eastbound services to Shepherd's Bush
Use Bus stop A in Holland Road for westbound services to Clapham Junction
Information to plan your onward journey is available in a printable format
London Underground District Line service operates from this station at weekends and on some public holidays. At other times, take a southbound London Overground or Southern train and change at West Brompton for the District line.
Take the District Line to Earls Court and change for the Piccadilly line to Heathrow Airport
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