Lowestoft (LWT)
Managed by Greater Anglia
Station facilities
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Station seating facilities
Station seating facilities There is a seated waiting area in the ticket hall.
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Trolleys
-
Refreshments
Note Vending machine in ticket hall.
Shop in station courtyard.
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ATM machine
ATM machine Located by the ticket office -
Toilets
Toilets An accessible (radar key) toilet is located in the ticket hall. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note Located on the concourse -
Tourist information office
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Shops
Shops Food, drinks, newsagent, off licence
Lowestoft
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands,Wheel Racks- Storage sheltered
- No
- Storage location
-
Station courtyard
- Storage spaces
- 80
-
There is a 40-space secure cycle park, plus 10 cycle hoops.
- Storage CCTV
- No
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 7080 (for car park queries only)
- Web address
- http://www.ncp.co.uk
- Email address
- [email protected]
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 112 with 3 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £5.00
- Off peak rate
- £5.00
- Saturday rate
- £4.50
- Sunday rate
- £4.50
- Weekly rate
- £20.00
- Monthly rate
- £95.00
- 3 Monthly rate
- £271.00
- Annual rate
- £949.00
- CCTV Coverage
- No
- Onward travel information
-
Lowestoft is a PlusBus location click here to see the PlusBus map
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
- Port
-
Station for the Port of Lowestoft
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:40 - 17:05
Saturday 06:40 - 17:05
Sunday 08:00 - 16:15
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 06:40 - 17:05
Saturday 06:40 - 17:05
Sunday 08:00 - 16:15
Help points are available for customers to use 24/7. Information from staff in the ticket office is available during ticket office opening hours, as above.
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
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Help points available on platform 2 and in the courtyard
- Lost Property
- Yes
- Lost property phone line service
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Monday - Friday 09:00 - 17:00
- Customer Services
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Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport stop in station car park
Facilities
- ATM Machine
- Yes
- Located by the ticket office
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Located on the concourse
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
-
Vending machine in ticket hall.
Shop in station courtyard.
- Shops
- Yes
- Type of shops available
- Food, drinks, newsagent, off licence
- Toilets
- Yes
- Toilets Location
- An accessible (radar key) toilet is located in the ticket hall.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
-
There is a seated waiting area in the ticket hall.
- Waiting rooms opening hours
-
Monday - Friday 06:40 - 17:05
Saturday 06:40 - 17:05
Sunday 08:00 - 16:15
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- Yes
-
Assistance at this station is provided by an onboard member of staff or the station staff during during train service operational hours. Booking is recommended.
- Staff help available opening times
-
Monday - Friday 06:40 - 17:05
Saturday 06:40 - 17:05
Sunday 08:00 - 16:15
A guard/conductor is on each train to provide help.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
This station has step free access to all platforms.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Norwich;
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