Middlesbrough (MBR)
Managed by TransPennine Express
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Café -
ATM machine
-
Toilets
Toilets The toilets are located on the Station Concourse. The National key toilets are located on the Station Concourse; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Shops
Middlesbrough
Getting to and from the station

Bicycle parking
Stands
- Storage sheltered
- Yes
- Storage location
-
Storage Locations:
On the station concourse - space for 86 cycles
Wood Street Car Park - space for 28 cycles
- Storage spaces
- 114
- Storage CCTV
- Yes
- Car Park
Station Car Park
- Operator
- APCOA on behalf of TransPennine Express
- Address
-
-
-
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 135
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £1.00
- Saturday rate
- £1.00
- Sunday rate
- £1.00
- Weekly rate
- £5.00
- Monthly rate
- £18.00
- 3 Monthly rate
- £50.00
- Annual rate
- £180.00
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
The nearest taxi rank is at the Bridge Street entrance to the station.
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 05:30 - 19:30
Saturday 05:30 - 19:30
Sunday 08:15 - 19:00
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
The ticket machine is located within the Booking Hall.
- Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
Yes
- Smartcards top-up
Yes, at either ticket office or self-service ticket machine
- Smartcards validators
No
- AVAILABLE AT TICKET OFFICE
- Penalty fares
- Penalty fares apply for Northern TransPennine Express
Staffing and general services
- Information available from staff
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
Yes
-
Help Points are available on both platforms and within the Booking Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
- Lost Property
- Yes
- 0345 600 1672
- Customer Services
-
To speak to a member of our team please call 0345 600 1671
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Pick Up / Drop Off in the layby on Bridge Street at the rear of the station.
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Post box
Yes
- Public Wi-Fi
Yes
- Refreshment facilities
Yes
- Café
- Shops
Yes
- Toilets
Yes
- Toilets Location
- The toilets are located on the Station Concourse. The National key toilets are located on the Station Concourse; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- The National key toilets are located on the Station Concourse; these toilets are operated by a radar key.
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0800 107 2149
- Assisted travel
-
Please call 0800 107 2149 to book assistance at this station.
- Staff help available
Yes
- Staff help available opening times
-
Monday - Friday 05:15 - 23:15
Saturday 05:15 - 23:15
Sunday 07:50 - 23:15
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
- Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access from the subway to both platforms, the booking hall and concourse. This station is staffed for all services. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay).
- Wheelchairs available
Yes