Mistley (MIS)

Managed by Greater Anglia 

 
Mistley station
High Street
Mistley
Essex
CO11 1HH
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Mistley

Stations made easy

Route planning around the station including maps and platforms

Show [MIS] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage location
Car park
Storage spaces
6

10Sheffield Stand spaces

Storage CCTV
Yes
Car Park
Operator
Greater Anglia
Phone number
0845 600 7245
Address
-
-
Email address
[email protected]
Opening hours
Number of spaces
6  with 0 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
No
Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
No
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from help point 
Information services - opening times
 
Customer help points
Yes

Help point available in car park

Lost Property
Yes
Monday - Friday 09:00 - 17:00
Customer Services

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Rail replacement bus services stop on the main road, by the station entrance.

Facilities

 
ATM Machine
No
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 028 28 78
Assisted travel

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Helpline opening hours
Monday - Sunday 08:00 - 20:00

08:00 - 20:00

Staff help available
Yes
Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
Staff help available opening times
Monday - Sunday Closed

A guard/conductor is on each train to help customers.

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

This station has step free access to both platforms HOWEVER, PLEASE NOTE. Step free Access to platform 1 (towards Manningtree) is via the Barrow Crossing at the end of the platform. This ramp is quite steep so may not be suitable for all.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the platform.

Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
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