Neilston (NEI)

Managed by ScotRail 

 
Neilston station
Station Road
Neilston
East Renfrewshire
G78 3EE
 

Station facilities

  • Station seating facilities

    Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets The toilets are located in the Waiting Room. The toilet facilities are only available during Ticket Office opening hours.

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Neilston

Stations made easy

Route planning around the station including maps and platforms

Show [NEI] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
Yes
Storage spaces
14
Storage CCTV
No
Car Park
Station Car Park
Address
-
-
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
30  with 2 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
Yes
Onward travel information
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Taxi
visit www.traintaxi.co.uk for details of taxis available for hire
Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:58 - 22:15
Saturday 06:58 - 22:15
Sunday 09:10 - 16:50
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
Yes

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:58 - 22:15
Sunday 09:10 - 16:50
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
ScotRail Lost Property Information
Monday - Sunday 07:00 - 21:00
03301 092 833
Customer Services

customer.relations@scotrail.co.uk

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Buses pick up/drop off from the station car park, Station Road

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Toilets
Yes
Toilets Location
The toilets are located in the Waiting Room. The toilet facilities are only available during Ticket Office opening hours.
Accessible toilets
Yes
Baby changing facilities
No
National key toilets
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
Tel: 0800 912 2901; 18001 0800 912 2901 (for hard of hearing)
Staff help available
Yes
Staff help available opening times
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:58 - 22:15
Sunday 09:10 - 16:50
Ramp for train access
Yes
Step free access coverage
No
Step free access note

Steep ramps down to ticket office and both platforms and connecting footbridge with stairs between platforms. No unassisted wheelchair access

Wheelchairs available
No

Station Map

 
Station plan

View larger version
Stations made easy
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