Norwood Junction (NWD)
Managed by London Overground
Station facilities
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Station seating facilities
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Trolleys
-
Refreshments
Note Coffee shop on Platform 1. Kiosk on Platforms 4/5 -
ATM machine
ATM machine Located outside main entrance -
Toilets
Toilets Toilets on Platform 1
-
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
Note Post box in wall immediately outside station. Post Office also located nearby -
Tourist information office
-
Shops
Norwood Junction
Getting to and from the station
Bicycle parking
Wheel Racks- Storage sheltered
- Yes
- Storage location
- station front
- Storage spaces
- 10
-
Council facility
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- London Overground
- Phone number
- 08451 272920
- Address
-
-
-
- Opening hours
- Number of spaces
- 15
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
-
No car park
- Free of charge
- No
- Daily rate
- £4.00
- Weekly rate
- £18.00
- Monthly rate
- £70.00
- Annual rate
- £572.00
- CCTV Coverage
- No
- Taxi
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Information on taxis from this station is available at www.traintaxi.co.uk
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:55 - 20:20
Saturday 06:20 - 20:20
Sunday 07:40 - 19:15
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for London Overground Southern
- London fare zone
- Zone 4
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:00 - 01:23
Saturday 04:59 - 01:30
Sunday 06:30 - 00:04
Customer service staff are available from start until end of service, 7 days a week
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
-
Customer assistance window - platforms 4/5.
- Lost Property
- Yes
- Customer Services
-
You can Contact Customer Services on 0343 222 123
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Use bus stop A in Selhurst Road for buses towards East Croydon, Sutton and West Croydon
Use bus stop B in Selhurst Road for buses towards Balham, Crystal Palace, New Cross Gate, Tulse Hill and London Bridge
Facilities
- ATM Machine
- Yes
- Located outside main entrance
- Post box
- Yes
- Post box in wall immediately outside station. Post Office also located nearby
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Coffee shop on Platform 1. Kiosk on Platforms 4/5
- Toilets
- Yes
- Toilets Location
-
Toilets on Platform 1
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0343 222 1234
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
- Helpline opening hours
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 05:55 - 20:20
Saturday 06:20 - 20:20
Sunday 07:40 - 19:15
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Step free access from main entrance to Ticket Office and platform 1 only. Subway with steps to all other platforms. Rear (Woodside) entrance - steps to all platforms. Step-free route from rear entrance to main entrance via public subway outside station. Nearest step-free stations are Anerley, West Norwood or East Croydon
- Wheelchairs available
- No
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