Southbourne (SOB)

Managed by Southern

Southbourne station
Stein Road
Southbourne
Hampshire
PO10 8LE

Station facilities

Route planning around the station including maps and platforms

NO
Storage CCTV: No
Car Park: No
Onward travel information: Information to plan your onward journey is available in a printable format here.
Taxi: NO
Impaired mobility set down / pick up points available: No

Ticket Office: Yes
Opening hours: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:35 - 13:10
Sunday Closed
Height adjusted ticket office counter: Height adjusted ticket counter is not available at this station
Induction loop: This office has an induction loop
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Accessible ticket machines note: All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Collection of pre-purchased tickets: Yes, from ticket machine
Smartcards
Smartcards issued: Yes
Smartcards top-up: Not possible at this station
Smartcards validators: Yes; For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard
Penalty fares: Penalty fares apply for Southern

Information available from staff
Information services - opening times: Monday - Friday 06:35 - 13:10
Saturday 06:35 - 13:10
Sunday Closed
Passenger Information Systems: Departure screens, Announcements
Customer help points: Yes
Lost Property: Yes; Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
CCTV: Yes
Location for Rail Replacement Services: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Helpline Contact: If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018
Helpline opening hours: Monday - Sunday 07:00 - 22:00

The assisted helpline is not available on Christmas Day.
Staff help available: Yes; A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
Staff help available opening times: Monday - Friday 06:35 - 13:10
Saturday 06:35 - 13:10
Sunday Closed
Ramp for train access: Yes
Step free access coverage: Yes
Step free access note: This is a Category B1 station:Step-free access to both platforms via separate entrances and short, steep ramps (over 1:10 gradient). Access between platforms via level crossing. Assistance Meeting Point is the Ticket Office.
Wheelchairs available: No