Valley (VAL)
Managed by Transport for Wales
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
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Pay phone
Pay phone -
Internet
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Post box
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Tourist information office
-
Shops
Valley
Getting to and from the station
- Car Park
No- Onward travel information
- The nearest bus stops are located on the main road in the village centre, about 100 yards.
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- No
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Information services - opening times
- Passenger Information Systems
- Departure screens, Arrival screens
- Customer help points
- No
- Lost Property
- Yes
- Managed by Transport for Wales
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Wait on the road outside the station adjacent to the level crossing
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
- No platform staff available at the station however assistance is provided by the Conductor on the train.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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The platforms are accessible. Access to Platform 1 (to Chester) is via the station car park. Access to Platform 2 (to Holyhead) is via the level crossing and a gate and ramp with a shallow gradient.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Holyhead;
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