Whaley Bridge (WBR)

Managed by Northern

Whaley Bridge station
Market Street
Whaley Bridge
Derbyshire
SK23 7AA

Station facilities

Route planning around the station including maps and platforms

Stands
Storage sheltered: No
Storage spaces: 8; 8 hoops
Storage CCTV: Yes
Car Park: Station Car Park
Operator: Northern
Address: -
-
Opening hours: Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces: 30
Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
Free of charge: There is no charge for railway users to park their cars in this car park
CCTV Coverage: No
Onward travel information: Bus stop opposite side of road. Busline 0871 200 2233
Impaired mobility set down / pick up points available: No

Ticket Office: Yes
Opening hours: Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:50 - 13:20
Sunday Closed
Height adjusted ticket office counter: Height adjusted ticket counter is not available at this station
Induction loop: This office has an induction loop
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Collection of pre-purchased tickets: Yes, from ticket machine
Smartcards
Smartcards issued: Yes
Smartcards top-up: Yes, at self-service ticket machine
Smartcards validators: No; More information at www.northernrailway.co.uk/smart
Penalty fares: Penalty fares apply for Northern

Information available from staff: If the station is not staffed please use our helpline 08002006060
Information services - opening times: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:50 - 13:20
Sunday Closed

Information available from Help Point 24/7.
Passenger Information Systems: Departure screens, Announcements
Customer help points: Yes; Platforms 1&2
Lost Property: Yes; Monday - Sunday 07:00 - 22:00

Open 0700-2200 7 days per week; 08002006060
Customer Services: 08002006060
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: For Buxton - bus stop opposite the Joddrell Arms Pub on Market Street, for Manchester bus stop outside the Joddrell Arms Pub at the bottom of the station approach road.

Helpline Contact: 0800 138 5560 text relay 18001 0800 138 5560
Assisted travel: Assistance will be provided by station staff during ticket office opening hours, outside of this the conductor will assist
Helpline opening hours: Monday - Sunday 24 Hours a Day
Staff help available: Yes
Staff help available opening times: Monday - Friday 06:50 - 13:25
Saturday 06:50 - 13:25
Sunday Closed
Ramp for train access: Yes
Step free access coverage: Yes
Step free access note: The station forecourt/car park slopes steeply upwards from its entrance at the junction of Market street and Reservoir Road. Access to the Buxton platform is step-free via a tarmac footpath along the front of the station building to a gate onto the platform, or via 10 steps up to the ticket office then one step down onto the platform. Step-free access to the Manchester platform is via a sloping path from Station View and through a gate onto the platform. A stepped footbridge connects the two platforms. However there is a large gap between the train and platform on both platforms.
Wheelchairs available: No