Whaley Bridge (WBR)
Managed by Northern
Station facilities
-
Station seating facilities
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Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Whaley Bridge
Getting to and from the station
Bicycle parking
Stands
- Storage sheltered
- No
- Storage spaces
- 8
- 8 hoops
- Storage CCTV
- Yes
- Car Park
Station Car Park
- Operator
- Northern
- Address
-
-
-
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 30
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
- Bus stop opposite side of road. Busline 0871 200 2233
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:50 - 13:20
Sunday Closed
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
Yes
- Smartcards top-up
Yes, at self-service ticket machine
- Smartcards validators
No
- More information at www.northernrailway.co.uk/smart
- Penalty fares
- Penalty fares apply for Northern
Staffing and general services
- Information available from staff
If the station is not staffed please use our helpline 08002006060
- Information services - opening times
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Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:50 - 13:20
Sunday Closed
Information available from Help Point 24/7.
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
Yes
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Platforms 1&2
- Lost Property
- Yes
-
Monday - Sunday 07:00 - 22:00
Open 0700-2200 7 days per week
- 08002006060
- Customer Services
- 08002006060
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
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For Buxton - bus stop opposite the Joddrell Arms Pub on Market Street, for Manchester bus stop outside the Joddrell Arms Pub at the bottom of the station approach road.
Facilities
- ATM Machine
No
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0800 138 5560 text relay 18001 0800 138 5560
- Assisted travel
-
Assistance will be provided by station staff during ticket office opening hours, outside of this the conductor will assist
- Helpline opening hours
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Monday - Sunday 24 Hours a Day
- Staff help available
Yes
- Staff help available opening times
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Monday - Friday 06:50 - 13:25
Saturday 06:50 - 13:25
Sunday Closed
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
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Category B station, The station forecourt/car park slopes steeply upwards from its entrance at the junction of Market street and Reservoir Road. Access to the Buxton platform is step-free via a tarmac footpath along the front of the station building to a gate onto the platform, or via 10 steps up to the ticket office then one step down onto the platform. Step-free access to the Manchester platform is via a sloping path from Station View and through a gate onto the platform. A stepped footbridge connects the two platforms. However there is a large gap between the train and platform on both platforms.
- Wheelchairs available
No