Westcliff (WCF)
Managed by c2c
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
Toilets The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
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Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
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Shops
Shops Newsagent
Westcliff
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
- Located in station car park
- Storage spaces
- 14
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 70 80
- Address
- SS0 7SB
- Web address
- http://www.ncp.co.uk
- Email address
- [email protected]
- Note
-
Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays
- Opening hours
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Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 46 with 2 accessible spaces available
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Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
- Free of charge
- No
- Daily rate
- £7.60
- Off peak rate
- £3.30
- Saturday rate
- £3.20
- Sunday rate
- £3.20
- Weekly rate
- £29.00
- Monthly rate
- £109.00
- 3 Monthly rate
- £318.00
- Annual rate
- £1093.00
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Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
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Platform 2 (Shoeburyness bound)
- Impaired mobility set down / pick up points available
- Yes
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Outside both station entrances
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 05:45 - 16:45
Saturday 07:00 - 15:15
Sunday 07:30 - 15:00
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
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For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
- Penalty fares
- Penalty fares apply for c2c
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
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Monday - Friday 05:45 - 22:00
Saturday 06:15 - 15:40
Sunday 06:15 - 15:40
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Operated by c2c
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Monday - Friday 08:00 - 20:00
Saturday - Sunday 09:00 - 16:00
Public Holidays 09:00 - 16:00
- c2c Lost Property
- 03457 44 44 22
- Customer Services
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Monday - Friday, 08:00 - 20:00
Saturday - Sunday - Public Holiday 09:00 - 16:00
Closed Christmas Day - Boxing Day
0345 744 4422 (option 3, followed by option 3)
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Exit the station via platform 1:
- If travelling towards London, cross Station Road and wait by bus stop
- If travelling towards Southend, wait by bus stop outside platform 1 entrance
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Public Wi-Fi
- Yes
- Shops
- Yes
- Type of shops available
-
Newsagent
- Toilets
- Yes
- Toilets Location
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The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- Platform 1. This can be accessed using a radar key.
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03457 44 44 22
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
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Monday - Sunday 24 Hours a Day
- Staff help available
- Yes
- Staff help available opening times
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Monday - Friday 06:30 - 21:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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There are no lifts at the station, but step free access is available to both platforms from street level
- Wheelchairs available
- No
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