Walton-on-the-Naze (WON)
Managed by Greater Anglia
Station facilities
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Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Walton-on-the-Naze
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- To the right of the disabled parking bays.
- Storage spaces
- 10
-
10 sheffield stand spaces.
- Storage CCTV
- No
- Car Park
- Council Managed Car Park
- Operator
- Local Council
- Address
-
-
-
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 0 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
-
Limited local bus services call near station.
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
- Tickets can be collected on Smartcard at this station
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from information point
- Information services - opening times
-
Monday - Friday 06:30 - 13:30
A Welcome Host is based at this station and while they do travel to other stations on the route as well, they are on duty as per the timings shown above. Help points are also available for customers to use 24/7.
- Passenger Information Systems
- Departure screens
- Customer help points
- Yes
-
Located at side entrance.
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- Customer Services
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Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- No
- Location for Rail Replacement Services
-
Rail replacement bus stop at station entrance.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- Yes
-
Assistance can be provided to get on and off the train by the conductor onboard. Booking is recommended.
- Staff help available opening times
-
A guard/conductor is on each train to help customers.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
This station has Step free access to both platforms.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Colchester;
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