Last updated:Today at 21:14
Train companies affected:Avanti West Coast, London Northwestern Railway
Burnley Central (BNC)
Burnley Central station, Railway Street, Burnley, Lancashire, BB11 1DA
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:30 - 13:30
- Opening Hours,Saturday to Sunday: Unavailable
Ticket Machines
Yes
Collect tickets bought online
- No
Accessible ticket machines
Available
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Saturday: 06:20 - 13:50
- Information Services Opening Times,Sunday: Unavailable
Information available 24/7 through the customer experience centre 0800 200 6060
Staff Help Available
Available
Customer Help Points
No
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station is mobility scooter friendly
Category A Station
Please note there are no tactile pavings at this station
Access from car park up 20 metre ramp or up 4 steps. 25 mm brick lip at base of ramp. Access from Railway Street up 18 steps with rest platform and handrail.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Available
Closed until further notice
Waiting room available during booking office hours, and canopy at all times
Seating area
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Impaired mobility set down/pick-up point available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
1 spaces
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
Ramp deployment from rear of vehicle
Ramps can be deployed from the rear and side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 3.6m wide
Number of set-down/ pick-up spaces
There is space for up to 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
Available
Customer Help Points
No
Helpline
- Helpline,Monday to Sunday: Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Available
Closed until further notice
Waiting room available during booking office hours, and canopy at all times
Seating Area
Available
Operator
Northern
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
20 spaces
Accessible spaces
1 space
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £2.20
- Rate per week £8.80
- Rate per month £34.00
- Rate per year £352.00
Notes
Download and use the RingGo app or pay online at www.RingGo.co.uk
Use RingGo Code 45802 Or You can call 0113 8090070, RingGo Code 45802
Daily Charge: £2.20
Up to 2 hours (no return) £0.60
Up to 4 hours (no return) £1.10
Overnight Parking (1600-0759) £0.60
Refreshment Facilities
Unavailable
Public Telephones
Yes
Bicycle Storage
Spaces
6 spaces
Type of Storage
Stands
Location
Off railway street
Sheltered
Yes
CCTV
No
Cycle and buggy facilities
There are wide/long cycle/mobility scooter space(s) available
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Curzon St adjacent to Railway Bridge
What3words - admit.richer.chins
Busline 0871 200 2233
Not available at this station.
