Chartham (CRT)

Chartham station
Station Road
Canterbury
Kent
CT4 7HT

Station facilities

Route planning around the station including maps and platforms

Stands
Storage sheltered: Yes
Storage spaces: 8; You may leave your cycle in the rack provided however you do so at your own risk.
Storage CCTV: No
Car Park: No
Onward travel information: Information to plan your onward journey is available in a printable format here
Accessible taxis: Accessible taxis are available to book
Impaired mobility set down / pick up points available: No

Ticket Office: No
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Accessible ticket machines note: booking hall
Collection of pre-purchased tickets: Yes, from ticket machine
Smartcards
Smartcards issued: No
Smartcards top-up: Yes, at self-service ticket machine
Smartcards validators: No; Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Penalty fares: Penalty fares apply for Southeastern

Information available from staff: Yes - from help point
Information services - opening times: Monday - Friday 24 Hours a Day

Train running Information and advice on how to get assistance available through the Help Point.
Passenger Information Systems: Arrival screens
Customer help points: Yes; On platform
Lost Property: Yes; Southeastern Customer Services; 0345 322 7021
Customer Services: 0345 322 7021
Ticket gates: Yes
CCTV: Yes
Location for Rail Replacement Services: Bus stops on the A28 Ashford Road.

Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Assisted travel: This is an unstaffed station. Ramp for train access and staff to assist, are on the trains. Only help getting on and off trains is available from this station. You can now book assistance up to 6 hours before your journey. If you need assistance whether booked or unbooked please ensure you make yourselves visible on the platform so the on train staff can see you. There are also Help points on the platform where you can get in touch with our assisted travel team.
Helpline opening hours: *Helpline closed on Christmas Day
Staff help available: No
Ramp for train access: Yes
Step free access coverage: No
Step free access note: This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to both platforms via short ramps.Step Free Interchange between platforms via level crossing. Unstaffed station. Ramp for train access and staff to assist, are on the trains.
Wheelchairs available: No
Nearest station with more facilities CRS Code: Canterbury West;