Eastbourne (EBN)
Managed by Southern
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Food outlet and coffee shops -
ATM machine
ATM machine Located on concourse -
Toilets
Toilets -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops Newsagent, barbers
Eastbourne
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
YES- Storage location
- Stands at the front of the station and sheltered stands near the car park
- Storage spaces
- 248
- Storage CCTV
- Yes
- Car Park
- Station Car Park. The car parking prices listed are for rail and season ticket holders only.
- Operator
- APCOA Parking UK
- Web address
- https://www.southernrailway.com/travel-information/plan-your-journey/car-parking
- Opening hours
-
Monday - Sunday 04:00 - 01:30
- Blue badge spaces
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format here.
- Taxi
- YES
- Impaired mobility set down / pick up points available
- Yes
- Located at both sides of the station
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday, Tuesday, Wednesday, Thursday, Friday 06:00 - 21:15
Saturday 05:50 - 21:15
Sunday 06:40 - 21:15
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
- Smartcards are available online at : www.southernrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Southern
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:00 - 21:15
Saturday 06:00 - 21:15
Sunday 06:40 - 21:15
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Facilities
- ATM Machine
- Yes
- Located on concourse
- Public Wi-Fi
- Yes
- Wifi information at this station
- Refreshment facilities
- Yes
- Food outlet and coffee shops
- Shops
- Yes
- Type of shops available
- Newsagent, barbers
- Toilets
- Yes
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- Please contact the helpline by phone on 0800 138 1016 or by emailing myjourney@southernrailway.com to ensure that arrangements are in place.
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
- Yes
- Assistance Meeting Point is on the concourse.
- Staff help available opening times
-
Monday - Friday 05:40 - 23:30
Saturday 06:15 - 23:00
Sunday 06:00 - 22:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- This is a Category A station: This station has step-free access to all platforms. Assistance Meeting Point is on the concourse.
- Wheelchairs available
- No
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