Last updated:Yesterday at 23:28
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Yesterday at 21:18
Train companies affected:South Western Railway
Haslemere station, Lower Street, Haslemere, Surrey, GU27 2PE
Outside the station entrance and in booking hall
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
Yes
Haslemere ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
No
Yes
Help points are available on all platforms
Please contact our Customer Services Department on 0345 6000 650
No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Haslemere.
Yes
This station has step-free access to all platforms / the platform.
Step-free category A Station - This station has step-free access to all platforms.
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
Yes
Yes
Heated waiting room on Platforms 2/3.
Yes
Yes
Yes
Accessible taxis are not currently available at Haslemere. Regular passengers can contact the Haslemere Hoppa accessible transport service on 01428 681701 (0800-1800 Monday to Friday) who may be able to provide accessible transport.
No
Not Specified
No
Yes
Help points are available on all platforms
24 hours a day, except Christmas Day and Boxing Day
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Yes
The toilets are located on Platform 2/3. The National key toilets are located on Platform 2/3; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
Yes
No
Yes
Heated waiting room on Platforms 2/3.
Yes
358 spaces
No
No
No
Parking charges apply
RingGo Code 77483.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £5.20.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £15.60.
Yes
Yes
Yes
192 spaces
A New cycle hub includes 24 hour access, full CCTV coverage and maintenance tools.
Compounds
Platform 1 and car park
Yes
Yes
There are no cycle hire facilities at this station
Station Forecourt off Lower Street (B2131)
Information to plan your onward journey is available in a printable format here