Maidstone East (MDE)

Managed by Southeastern 

Maidstone East station
Station Road
ME14 1QN

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

    Note Coffee shop
  • ATM machine

  • Toilets

    Toilets Platform 1 - Available during staffing hours
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops newspapers

Maidstone East

Stations made easy

Route planning around the station including maps and platforms

Show [MDE] route


Getting to and from the station

PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Storage sheltered
Storage location
Platform 1 and Platform 2/3
Storage spaces
You may leave your cycle in the rack provided however you do so at your own risk.
Storage CCTV
Car Park
Station Car Park
APCOA Parking
Phone number
0330 333 9232
Email address
[email protected]

From 1st June - new off peak evening rate (after 18:00) - £1.50

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
524  with 6 accessible spaces available
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space 
Free of charge
Daily rate
Off peak rate
Saturday rate
Sunday rate
Weekly rate
Monthly rate
3 Monthly rate
6 Monthly rate
Annual rate

From 1st June - new off peak evening rate (after 18:00) - £1.50

CCTV Coverage
Onward travel information

Information to plan your onward journey is available in a printable format here


Platform 1 exit

Accessible taxis

Accessible taxis are available to book

Impaired mobility set down / pick up points available

Ticket buying and collection

Ticket Office
Opening hours
Monday - Friday 06:00 - 20:00
Saturday 06:00 - 20:00
Sunday 07:45 - 20:00
On overbridge of station
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

platform 1

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards issued
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators

 Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to or get a smartcard from all staffed Southeastern ticket offices.

Penalty fares
Penalty fares apply for Southeastern 

Staffing and general services

Information available from staff
Yes - from help point 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

Train running Information and advice on how to get assistance available through the Help Point.

Passenger Information Systems
Departure screens, Announcements
Customer help points
On platform
Lost Property
Southeastern Customer Services
0345 322 7021
Customer Services
0345 322 7021
Ticket gates
Location for Rail Replacement Services

Station car park 


ATM Machine
Pay phones
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not wheelchair accessible

Refreshment facilities
Coffee shop
Type of shops available
Toilets Location
Platform 1 - Available during staffing hours
Accessible toilets
Baby changing facilities
Baby changing facilities location
Platform 1- Available during staffing hours 
National key toilets
National key toilets location
Platform 1- Available during staffing hours
Waiting Rooms
Waiting rooms location
Heated waiting Rooms on the platforms only available when staff are present
Waiting rooms opening hours

Accessibility and mobility access

Helpline Contact
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Assisted travel

Assistance navigating through the station and getting on and off trains (by ramp if required) by station staff is available nearly all the time trains are running (See staffing times). There are on train staff able to offer assistance on and off  all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes.  The meeting point for assisted travel is the office on platform 1 or if on platform 2/3 you can use the Help Point to get the staff's attention. 

Outside of Station staffing times, either wait on the platform and get the on train staffs attention or use the Help Points located on the platforms.


Helpline opening hours

*Helpline closed on Christmas Day

Staff help available
Staff help available opening times
Monday - Friday 05:30 - 01:00
Saturday 05:30 - 01:00
Sunday 07:00 - 23:59
Ramp for train access
Step free access coverage
Step free access note

Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services towards London from the main side entrance. Step free access to platform 2 for services away from London. Step free access to platform 3, terminal platform, for services towards London. There is step free interchange via road and steep paths in excess of 200 metres. From the Ticket office the step free access to all platforms is via the station forecourt. 

Wheelchairs available
Wheelchairs available open hours
Monday - Friday 05:30 - 01:00
Saturday 05:30 - 01:00
Sunday 06:30 - 23:59

Station Map

Station plan

View larger version
Stations made easy
Show [MDE] route

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