Maidstone East (MDE)

Managed by Southeastern 

 
Maidstone East station
Station Road
Maidstone
Kent
ME14 1QN
 

Station facilities

  • Station seating facilities

    Station seating facilities on platforms

  • Trolleys

  • Refreshments

    Note Coffee shop

  • ATM machine

  • Toilets

    Toilets Platform 1

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops newspapers
 
 

Maidstone East

Stations made easy

Route planning around the station including maps and platforms

Show [MDE] route

 

Station Message: Alert!

Work is currently being undertaken at Maidstone East station to remove the old pub on Weak Street. This means there are hoardings around the station and changed pedestrian routes that will affect pedestrians. The side entrance road to platform 2/3 is also closed to vehicular traffic. We apologise for the incovenience this will cause our passengers whilst this work continues.

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Stands
Storage sheltered
No
Storage location
Platform 1 and Platform 2/3
Storage spaces
40
You may leave your cycle in the rack provided however you do so at your own risk.
Storage CCTV
Yes
Car Park
Station Car Park
Operator
Saba Park Solutions UK Limited
Phone number
03301 235 247
Email address
customersupport.uk@sabagroup.com
Note

From 1st June - new off peak evening rate (after 18:00) - £1.50

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
524  with 6 accessible spaces available
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space 
Free of charge
No
Daily rate
£6.00
Off peak rate
£5.30
Saturday rate
£4.10
Sunday rate
£1.00
Weekly rate
£26.80
Monthly rate
£101.50
3 Monthly rate
£301.90
6 Monthly rate
£603.90
Annual rate
£1056.80

From 1st June - new off peak evening rate (after 18:00) - £1.50

CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Platform 1 exit

Accessible taxis

Accessible taxis are available to book

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:00 - 20:00
Saturday 06:00 - 20:00
Sunday 07:45 - 20:00

This station is not continuously staffed please see staffing times for details of when staff are available.

Location
On overbridge of station
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

platform 1

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
No

 Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

Penalty fares
Penalty fares apply for Southeastern 

Staffing and general services

 
Information available from staff
Yes - from help point 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

Train running Information and advice on how to get assistance available through the Help Point.

 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
On platform
Lost Property
Yes
Southeastern Customer Services
0345 322 7021
Customer Services
0345 322 7021
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Station car park 

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not wheelchair accessible

Refreshment facilities
Yes
Coffee shop
Shops
Yes
Type of shops available
newspapers
Toilets
Yes
Toilets Location
Platform 1
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
Platform 1 
National key toilets
Yes
National key toilets location
Platform 1
Waiting Rooms
Yes
Waiting rooms location
on platforms
Waiting rooms opening hours

Only available when staff present

Accessibility and mobility access

 
Helpline Contact
0345 322 7021 or Textphone 0800 783 4548
Staff help available
Yes
This station is not continuously staffed please see staffing times for details of when staff assistance is available.
Staff help available opening times
Monday - Friday 05:30 - 01:00
Saturday 05:30 - 01:00
Sunday 06:30 - 23:59

This station is not continuously staffed please see staffing times for details of when staff assistance is available.

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Step free access to platform 1 for services towards London from main entrance. Step free access to platform 2 for services away from London. Step free access to platform 3, terminal platform, for services towards London. There is step free interchange via road and steep paths in excess of 400 metres. Only stepped access to ticket office.
Wheelchairs available
Yes
Wheelchairs available open hours
Monday - Friday 05:30 - 01:00
Saturday 05:30 - 01:00
Sunday 06:30 - 23:59

Station Map

 
Station plan

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