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Last updated:Today at 17:18
Train companies affected:Avanti West Coast, CrossCountry, East Midlands Railway, Northern, TransPennine Express, Transport for Wales

Moorfields (MRF)

Moorfields station, Moorfields, Liverpool, Merseyside, L2 2BS

The escalators serving the Wirral Line are out of order at Moorfields station.

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Live trains

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Station Information

Station managed by: Merseyrail

Ticket Office

Opening Hours
  • Opening Hours Monday to Saturday: 05:21 - 00:13
  • Opening Hours Sunday: 07:41 - 00:13

Station staffing times may vary, please visit Merseyrail.org for up-to-date times.

Location

Station concourse

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

All disabled passengers will be offered assistance by station staff.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
Smartcard validators

Yes

Smartcard note

Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Saturday: 05:21 - 00:13
  • Information Services Opening Times Sunday: 07:41 - 00:13

Staff Help Available

  • Staff Help Available Monday to Saturday: 05:31 - 00:14
  • Staff Help Available Sunday: 07:41 - 00:14

Customer Help Points

Yes

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 07:00 - 10:00, 15:00 - 18:00

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A: “This station has step free access to all platforms / the platform” Platforms via Moorfields entrance are accessible via lifts. However the Old Hall Street entrance has no disabled access.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

All disabled passengers will be offered assistance by station staff.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms

No

Seating area

Yes

Getting to and from the station

Accessible taxis here

Yes

www.traintaxi.co.uk

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 05:31 - 00:14
  • Staff help available Sunday: 07:41 - 00:14
Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Friday: 07:00 - 19:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

No

Moorfields Station Toilets are currently being refurbished and the works are due to be complete on both male and female toilets by March 2024.

Moorfields Station Toilets are currently being refurbished and the works are due to be complete on both male and female toilets by March 2024.

The National key toilets are located in the Concourse at the Moorfields Entrance of the station; these toilets are operated by a radar key. Access to the National key toilets is controlled by the barrier line station staff.

Accessible Toilets

Yes

Baby Changing

Yes

Waiting Rooms

No

Seating Area

Yes

ATM

Yes

Refreshment Facilities

Yes

Food vending machine

Shops

Yes

News agent Convenience store

Pay Phones

No

Public Wi-Fi

Yes

Find WiFi Hotspots around Moorfields station

Post Boxes

Yes

Outside the station

Bicycle Storage

Spaces

0 spaces

Apply for Free Secure Cycle storage access www.merseyrail.org/cycle

Location

Entrance to station

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

More Information
Train Travel with Bicycles(external link, opens in a new tab)

Transport Links

Moorfields Station, Moorfields , Liverpool L2

    A taxi rank is not available at this station.

    For onward travel information click here or contact the Traveline on 0871 200 2233

    The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.

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