Mitcham Eastfields (MTC)
Managed by Southern
Station facilities
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Station seating facilities
Station seating facilities There are 2 shelters with seating available on platform 1. There is also seating available in the ticket hall area - Waiting rooms normally available when station is staffed -
Trolleys
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Refreshments
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ATM machine
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Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
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Post box
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Tourist information office
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Shops
Mitcham Eastfields
Getting to and from the station
Bicycle parking
YES- Storage location
- Near the entrance to Platform 1
- Storage spaces
- 20
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format here.
- Taxi
- NO
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday,Tuesday,Wednesday,Thursday 05:45 - 00:15
Friday 05:45 - 00:30
Saturday 05:45 - 00:15
Sunday 07:30 - 23:45
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- Yes
- Smartcards are available online at : www.southernrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Southern
- London fare zone
- Zone 3
Staffing and general services
- Information available from staff
- Information services - opening times
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Monday,Tuesday,Wednesday,Thursday,Saturday 05:45 - 00:15
Sunday 07:30 - 23:45
Friday 05:45 - 00:30
- Customer help points
- Yes
- Lost Property
- Yes
- Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
- Ticket gates
- No
- CCTV
- Yes
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Toilets
- Yes
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- National key toilets location
- Access to this toilet requires a Radar key.
- Waiting Rooms
- Yes
- Waiting rooms location
- There are 2 shelters with seating available on platform 1. There is also seating available in the ticket hall area - Waiting rooms normally available when station is staffed
- Waiting rooms opening hours
-
Waiting rooms normally available when station is staffed
Accessibility and mobility access
- Helpline Contact
- Please contact the helpline by phone on 0800 138 1016 or by emailing myjourney@southernrailway.com to ensure that arrangements are in place.
- Helpline opening hours
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Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
- Yes
- Staffing hours are shown in the 'Staffing and General services' section, however staff may be involved in other activities during these hours so please do book assistance where possible.
- Staff help available opening times
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Monday - Friday 06:10 - 12:45
Saturday 08:00 - 14:35
Sunday Closed
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- The station has step free access to both platforms. Interchange between platforms via level crossing or lifts.
- Wheelchairs available
- No
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