Last updated:Today at 06:55
Train companies affected:Greater Anglia, Stansted Express
Petersfield (PTR)
Petersfield station, Station Approach, Petersfield, Hampshire, GU32 3EE
The ticket office at Petersfield will be closing at 1300 on Friday 11 October 2024.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:10 - 20:00
- Opening Hours Saturday: 06:10 - 20:00
- Opening Hours Sunday: 08:00 - 18:00
Location
Outside the station entrances
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Petersfield ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information
No
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:00 - 21:00
- Information Services Opening Times Saturday: 06:10 - 20:00
- Information Services Opening Times Sunday: 08:00 - 18:00
Staff Help Available
- Staff Help Available Monday to Friday: 06:00 - 11:00, 16:00 - 21:00
- Staff Help Available Saturday: 06:00 - 20:20
- Staff Help Available Sunday: 08:00 - 18:20
Customer Help Points
Yes
Help points are available on all platforms
Customer Services Notes
Please contact our Customer Service Centre on 0345 6000 650
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 07:30 - 19:00
- Lost Property Saturday to Sunday: No
- Lost Property Public Holidays: No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Petersfield.
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Step-free category B Station - Petersfield is accessible to wheelchair users via level access at the London end of both platforms.
Step free interchange is possible via a level crossing at the London end of the platforms.
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Waiting rooms
Yes
Seating area
Yes
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Accessible spaces
5 spaces
Parking is chargeable for all vehicles except registered Blue Badge holders.
Accessible car park equipment
No
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:00 - 11:00, 16:00 - 21:00
- Staff help available Saturday: 06:00 - 20:20
- Staff help available Sunday: 08:00 - 18:20
Customer Help Points and Meeting Point
Yes
Help points are available on all platforms
Helpline
- Helpline Monday to Friday: Yes
- Helpline Saturday: Yes
- Helpline Sunday: Yes
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by station staff during the morning and evening peaks, and at all other times by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Toilets
Yes
The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
Accessible Toilets
Yes
Baby Changing
No
Waiting Rooms
Yes
Seating Area
Yes
Spaces
154 spaces
Accessible spaces
5 spaces
Parking is chargeable for all vehicles except registered Blue Badge holders.
Accessible car park equipment
No
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per hour £1.50
- Off-peak rate £4.40
- Rate per day £8.90
- Rate on Saturday £4.40
- Rate on Sunday £4.40
- Rate per week £35.50
- Rate per month £125.30
- Rate per 3 months £375.90
- Rate per year £1253.00
Notes
RingGo Code 77485.
Hourly rate available from 1200 from RingGo ONLY
Bank Holiday £4.40.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £13.20.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
ATM
Yes
Refreshment Facilities
Yes
Shops
Yes
Bicycle Storage
Spaces
172 spaces
166 cycle stand parking spaces
Type of Storage
Compounds, Stands & Racks
Location
Platform 1, platform 2, platform 1 car park and secure area
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Station forecourt, off Station Road
Information to plan your onward journey is available in a printable format here
