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South Western Railway (SW)

https://www.southwesternrailway.com/(external link, opens in a new tab)

Customer Support

Yes

03456000650

[email protected]

https://www.southwesternrailway.com/contact-and-help/contact-us(external link, opens in a new tab)

Tickets and Information

Yes

0

https://www.nationalrail.co.uk/(external link, opens in a new tab)

Accessible Travel

Yes

0800 52 82 100

https://www.nationalrail.co.uk/(external link, opens in a new tab)

Lost Property

Yes

03456000650

https://www.nationalrail.co.uk/(external link, opens in a new tab)

Opening Hours

Yes

Select option 4

Email Address

[email protected]

Web Address

https://www.southwesternrailway.com/contact-and-help/contact-us(external link, opens in a new tab)

Phone Number

03456000650

Postal Address

  • Customer Service Centre
  • South Western Railway, Overline Hou
  • Southampton
  • SO15 1GW

Notes

Opening hours

Monday to Friday 0800 - 2000

Saturday 0900 - 1800

Sunday 0900 - 1600

Seat Reservations

No

Telesales

Opening Hours

Yes

Telesales are not offered and you'll need to visit our website at: southwesternrailway.com to buy tickets.

Web Address

https://www.nationalrail.co.uk/(external link, opens in a new tab)

Phone Number

0

Business Travel

Opening Hours

Yes

Email Address

[email protected]

Web Address

https://www.southwesternrailway.com/train-tickets/business-travel(external link, opens in a new tab)

Phone Number

0

Group Travel

Opening Hours

Yes

Email Address

[email protected]

Web Address

https://www.southwesternrailway.com/train-tickets/ticket-types/group-train-travel(external link, opens in a new tab)

Buying tickets on the train

Notes

Tickets must be purchased before boarding the train. If a passenger boards a train without a ticket, they might be liable for a Penalty Fare, and will only be able to purchase a fully priced ticket for their journey, railcard discounts will not apply.

Ticketless Travel Policy

Web Address

https://www.southwesternrailway.com/other/about-us/penalty-faresrevenue-protection(external link, opens in a new tab)

Opening Hours

Yes

Web Address

https://www.nationalrail.co.uk/(external link, opens in a new tab)

Phone Number

0800 52 82 100

Opening Hours

Yes

Web Address

https://www.nationalrail.co.uk/(external link, opens in a new tab)

Phone Number

03456000650

Email Address

[email protected]

Web Address

https://www.nationalrail.co.uk/(external link, opens in a new tab)

Phone Number

03456000650

Postal Address

  • South Western Railway
  • 4th Floor, South Bank Central
  • 30 Stamford Street
  • London
  • SE1 9LQ

Managing Director

Stuart Meek