Porth (POR)
Porth station, Station Street, Porth, Rhondda Cynon Taf, CF39 0ES
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 05:45 - 17:30
- Opening Hours,Saturday: 07:30 - 15:30
- Opening Hours,Sunday: Unavailable
Location
The ticket office is located in the new purpose built Transport Hub, in the main customer waiting area before you walk on to platform 1.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Load a pre-purchased season ticket onto a smartcard using the smartcard validator.
Contactless Pay as you go
Use Contactless Pay as you go from this station
Yes
Contactless Pay as you go note
You can use pay as you go to travel on selected routes in South Wales from this station. Simply tap in and tap out using your physical contactless bank card, and we’ll calculate your best value fare.
Find out more at tfw.wales/pay-as-you-go.
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Arrival Screens
- Live service information
Staff Help Available
Available
For ticket or journey queries please see staff at the ticket office in the main customer waiting area at the Transport Hub .
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
Yes
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A.
Step free access to Platform 1 (to Treherbert) from the street. Step free access to Platform 2 (to Pontypridd) from station car park. Step free access is available between platforms via a lift in Porth Transport Hub and ramps.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
- Accessible Toilets,Monday to Friday: 05:30 - 17:45
- Accessible Toilets,Saturday: 07:30 - 15:30
- Accessible Toilets,Sunday: Unavailable
Toilets are located in the Transport Hub and are available when the main building is open:
Monday to Friday: 05:30-17:45
Saturday: 07:30-15:30
Sunday: Closed
There is an accessible toilet/changing places room. This can be accessed by asking a member of staff, it is not on radar and again is only available when the hub is open.
Waiting rooms
Unavailable
Seating area
Available
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
5 spaces
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Ramp deployment from rear of vehicle
Ramps can only be deployed from the rear of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide
Number of set-down/ pick-up spaces
There is space for more than 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
Available
For ticket or journey queries please see staff at the ticket office in the main customer waiting area at the Transport Hub .
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
- Toilets,Monday to Friday: 05:30 - 17:45
- Toilets,Saturday: 07:30 - 15:30
- Toilets,Sunday: Unavailable
Toilets are located in the Transport Hub and are available when the main building is open:
Monday to Friday: 05:30-17:45
Saturday: 07:30-15:30
Sunday: Closed
This includes baby changing which are in both male and female toilets. There is an accessible toilet/changing places room. This can be accessed by asking a member of staff, it is not on radar and again is only available when the hub is open.
In the Transport Hub Main Building.
Accessible Toilets
- Accessible Toilets,Monday to Friday: 05:30 - 17:45
- Accessible Toilets,Saturday: 07:30 - 15:30
- Accessible Toilets,Sunday: Unavailable
Toilets are located in the Transport Hub and are available when the main building is open:
Monday to Friday: 05:30-17:45
Saturday: 07:30-15:30
Sunday: Closed
There is an accessible toilet/changing places room. This can be accessed by asking a member of staff, it is not on radar and again is only available when the hub is open.
Baby Changing
- Baby Changing,Monday to Friday: 05:30 - 17:45
- Baby Changing,Saturday: 07:30 - 15:30
- Baby Changing,Sunday: Unavailable
Toilets are located in the Transport Hub and are available when the main building is open:
Monday to Friday: 05:30-17:45
Saturday: 07:30-15:30
Sunday: Closed
This includes baby changing which are in both male and female toilets.
In the Transport Hub Main Building.
Waiting Rooms
Unavailable
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Sunday & Public Holidays: Available
Accessible spaces
5 spaces
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
Unavailable
Public Telephones
No
Bicycle Storage
Spaces
12 spaces
Type of Storage
Stands
Location
Cycle parking at Porth station is sited at two locations.
Three Sheffield stands providing for six bicycles to be parked are sited in an area by the entrance to the southbound (Cardiff direction) platform.
Three Sheffield stands provided for six bicycles to be parked are sited on the northbound (Treherbert direction) platform, at the southern end of that platform
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement service bay within Porth Transport Interchange.
Porth Transport Hub is located outside the station, operated by TfW with Stagecoach running their local bus services.
Opening times are:
Monday-Friday: 05:45-17:30
Saturday: 07:30-15:30
Sunday: Closed
