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Sevenoaks (SEV)

Sevenoaks station, Tubs Hill, Sevenoaks, Kent, TN13 1DP

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:15 - 21:00
  • Opening Hours,Saturday: 06:15 - 21:00
  • Opening Hours,Sunday: 07:15 - 21:15

Assistance/Help available from station staff from First to Last trains.

Location

On way in to access trains from Tubbs Hill entrance

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

4 x in booking hall 2 x rear entrance ( from Car Park 1)

Height adjusted ticket office counter

Available

There are standing height and wheelchair height ticket counters available.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

 Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

Information Available

  • Yes - from information point

Customer Information

  • Departure Screens
  • Live service information

Staff Help Available

  • Staff Help Available,Monday to Sunday: Available

Customer Help Points

Yes

On platforms and in booking hall

Customer Services Notes

This station has Secure station accreditation - For more information contact 0345 322 7021

Left Luggage

Unavailable

Lost Property

Available

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to booking hall via steep ramp to station entrance. Lift access to booking hall available from Blue badge parking area. Step free access to all platforms via lift from overbridge. Stepped access to all platforms via overbridge. Only stepped access from car park adjacent to Platform 4 to the overbridge.

Ticket barriers and gates

Available

Accessible ticket machines

Available

4 x in booking hall 2 x rear entrance ( from Car Park 1)

Height adjusted ticket office counter

Available

There are standing height and wheelchair height ticket counters available.

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Booking Hall- Available during staffing hours. This toilet is stoma friendly.

Waiting rooms

Available

Only available when staff present

Unheated seating area in booking hall only available when staff are present

Seating area

Available

Wheelchairs available

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Accessible taxis are available to book

Impaired mobility set down/pick-up point available

Available

Accessible spaces

Sevenoaks Car Park 1

4 spaces

Sevenoaks Car Park 2

13 spaces

Sevenoaks Car Park 1 

Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.  

Sevenoaks Car Park 2 

Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.  

Staff Help

Staff help available
  • Staff help available,Monday to Sunday: Available
Customer Help Points

Yes

On platforms and in booking hall

Helpline

Available

*Helpline closed on Christmas Day

Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes.  The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed,  the ticket office or you can use the help point. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. Where staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. 

Help Point location

There are Help Points

Toilets

Available

Booking Hall- Available during staffing hours

Accessible Toilets

Available

Booking Hall- Available during staffing hours. This toilet is stoma friendly.

Baby Changing

Available

Booking Hall- Available during staffing hours

Waiting Rooms

Available

Only available when staff present

Unheated seating area in booking hall only available when staff are present

Seating Area

Available

Car Park 4

Car Parking Availability
  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available
Spaces

528 spaces

Accessible spaces

4 spaces

Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.  

Impaired mobility set down/pick up points available

Available

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Off-peak rate £9.00
  • Rate per day £10.00
  • Rate on Saturday £6.00
  • Rate on Sunday £4.50
  • Rate per week £40.90
  • Rate per month £157.20
  • Rate per 3 months £470.40
  • Rate per 6 months £923.00
  • Rate per year £1631.00
Notes

Car Park 4

Parking for holders of:

  • Season Permits

  • Daily Permits

  • Weekly Permits

Off peak evening rate (after 18:00) - £4.00

Car Park 1 - Mobility & Motorcycles

Car Parking Availability
  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available
Spaces

135 spaces

Accessible spaces

13 spaces

Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.  

Impaired mobility set down/pick up points available

Available

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate on Saturday £8.00
  • Rate on Sunday £5.00
  • Rate per month £200.10
  • Rate per 3 months £600.50
  • Rate per 6 months £1181.50
  • Rate per year £2082.00
Notes

Car Park 1 season permit holders and disabled blue badge holders using rail services only in this car park Monday to Friday, no daily or weekly parking is available Monday to Friday.

ATM

Available

Located in forecourt by taxi rank

Refreshment Facilities

Available

Coffee kiosk and Selecta vending machine

Shops

Available

Flower stall

Public Telephones

No

Bicycle Storage

Spaces

211 spaces

You may leave your cycle in the rack provided however you do so at your own risk.

Type of Storage

Stands

Location

car park and on station forecourt

Sheltered

Yes

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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