Sevenoaks (SEV)
Sevenoaks station, Tubs Hill, Sevenoaks, Kent, TN13 1DP
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:15 - 21:00
- Opening Hours,Saturday: 06:15 - 21:00
- Opening Hours,Sunday: 07:15 - 21:15
Assistance/Help available from station staff from First to Last trains.
Location
On way in to access trains from Tubbs Hill entrance
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
4 x in booking hall 2 x rear entrance ( from Car Park 1)
Height adjusted ticket office counter
Available
There are standing height and wheelchair height ticket counters available.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Information Available
- Yes - from information point
Customer Information
- Departure Screens
- Live service information
Staff Help Available
- Staff Help Available,Monday to Sunday: Available
Customer Help Points
Yes
On platforms and in booking hall
Customer Services Notes
This station has Secure station accreditation - For more information contact 0345 322 7021
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to booking hall via steep ramp to station entrance. Lift access to booking hall available from Blue badge parking area. Step free access to all platforms via lift from overbridge. Stepped access to all platforms via overbridge. Only stepped access from car park adjacent to Platform 4 to the overbridge.
Ticket barriers and gates
Available
Accessible ticket machines
Available
4 x in booking hall 2 x rear entrance ( from Car Park 1)
Height adjusted ticket office counter
Available
There are standing height and wheelchair height ticket counters available.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Booking Hall- Available during staffing hours. This toilet is stoma friendly.
Waiting rooms
Available
Only available when staff present
Unheated seating area in booking hall only available when staff are present
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are available to book
Impaired mobility set down/pick-up point available
Available
Accessible spaces
Sevenoaks Car Park 1
4 spaces
Sevenoaks Car Park 2
13 spaces
Sevenoaks Car Park 1
Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.
Sevenoaks Car Park 2
Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.
Staff Help
Staff help available
- Staff help available,Monday to Sunday: Available
Customer Help Points
Yes
On platforms and in booking hall
Helpline
Available
*Helpline closed on Christmas Day
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. Where staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
Help Point location
There are Help Points
Toilets
Available
Booking Hall- Available during staffing hours
Accessible Toilets
Available
Booking Hall- Available during staffing hours. This toilet is stoma friendly.
Baby Changing
Available
Booking Hall- Available during staffing hours
Waiting Rooms
Available
Only available when staff present
Unheated seating area in booking hall only available when staff are present
Seating Area
Available
Car Park 4
Operator
APCOA Parking
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
528 spaces
Accessible spaces
4 spaces
Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Parking charges
Parking charges apply
- Off-peak rate £9.00
- Rate per day £10.00
- Rate on Saturday £6.00
- Rate on Sunday £4.50
- Rate per week £40.90
- Rate per month £157.20
- Rate per 3 months £470.40
- Rate per 6 months £923.00
- Rate per year £1631.00
Notes
Car Park 4
Parking for holders of:
Season Permits
Daily Permits
Weekly Permits
Off peak evening rate (after 18:00) - £4.00
Car Park 1 - Mobility & Motorcycles
Operator
APCOA Parking
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
135 spaces
Accessible spaces
13 spaces
Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate on Saturday £8.00
- Rate on Sunday £5.00
- Rate per month £200.10
- Rate per 3 months £600.50
- Rate per 6 months £1181.50
- Rate per year £2082.00
Notes
Car Park 1 season permit holders and disabled blue badge holders using rail services only in this car park Monday to Friday, no daily or weekly parking is available Monday to Friday.
ATM
Available
Located in forecourt by taxi rank
Refreshment Facilities
Available
Coffee kiosk and Selecta vending machine
Shops
Available
Flower stall
Public Telephones
No
Bicycle Storage
Spaces
211 spaces
You may leave your cycle in the rack provided however you do so at your own risk.
Type of Storage
Stands
Location
car park and on station forecourt
Sheltered
Yes
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Buses which start from Sevenoaks: From the Car park adjacent to platform 1. (what 3 works: burns.family.divisions).
Buses which have come from Tonbridge or Orpington: Station forecourt by platform 4 (what 3 words: patch.reform.grape).
Late night buses during the week sometimes also stop here. Check with staff for details.
front forecourt
Information to plan your onward journey is available in a printable format here