St Helens Junction (SHJ)
St Helens Junction station, Station Road, St Helens, Merseyside, WA9 3LA
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday: 06:05 - 23:50
- Opening Hours,Sunday: 08:20 - 23:35
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Accepts Cash & Cards
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Staff Help Available
- Staff Help Available,Monday to Friday: 06:05 - 23:50
- Staff Help Available,Saturday: 06:05 - 23:50
- Staff Help Available,Sunday: 08:20 - 23:35
Customer Help Points
Yes
Platforms 1&2
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B Station
Level access to the Manchester platform including tactile guidance path from main street, car park and bus interchange. Alternative access to Manchester platform is up stepped ramp from Helena Road. Access to the Liverpool bound platform has a long severe ramp and is via a locked gate. Station staff have a key. The access ramp is cobbled and has a safety barrier at the bottom in Helena Road. Alternative access is via an open step bridge with 27 steps to each platform.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Accepts Cash & Cards
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
yes and a shelter on the Liverpool side
Seating area
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Impaired mobility set down/pick-up point available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
16 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Friday: 06:05 - 23:50
- Staff help available,Saturday: 06:05 - 23:50
- Staff help available,Sunday: 08:20 - 23:35
Customer Help Points
Yes
Platforms 1&2
Helpline
- Helpline,Monday to Sunday: Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
yes and a shelter on the Liverpool side
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
240 spaces
Accessible spaces
16 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
Yes
Parking charges
Parking is free
Refreshment Facilities
Unavailable
Public Telephones
Yes
Bicycle Storage
Spaces
12 spaces
Type of Storage
Stands
Location
Station entrance
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick Up / Drop Off at the bus turning circle outside the station.
What3words - bungalows.scouting.pill
Bus interchange adjacent to station front. Busline 0871 200 2233
Not available at this station.
