Last updated:Today at 08:12
Train companies affected:CrossCountry, LNER, Lumo, TransPennine Express
Last updated:Today at 07:14
Train companies affected:South Western Railway
Silver Street (SLV)
Silver Street station, Sterling Way, Edmonton, Greater London, N18 2UE
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:30 - 10:00
London Fare Zone
Zone 4
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Office
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Induction loop
Yes
Oyster and Contactless Information
Purchase Oyster card here
Yes
Top-up Oyster Pay as you go here
- Top-up Oyster at Ticket Office
- Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 05:15 - 00:40
- Information Services Opening Times Saturday: 05:15 - 00:40
- Information Services Opening Times Sunday: 07:15 - 00:10
Staff Help Available
- Staff Help Available Monday to Friday: 06:30 - 13:40
- Staff Help Available Saturday: 06:30 - 13:40
Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
Customer Help Points
Yes
Help points available on platform 1 and at entrance
Customer Services Notes
0343 222 1234
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 09:00 - 17:00
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
The station has step-free access to and between all platforms, at all times trains are running, via level access, lifts or ramps (in accordance with new-build standards re gradient/length). Additional station entrances or walking routes not meeting the A criteria are permitted, providing the additional walking distance to avoid these is no more than 100m.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
No
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:30 - 13:40
- Staff help available Saturday: 06:30 - 13:40
Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
Customer Help Points and Meeting Point
Yes
Help points available on platform 1 and at entrance
Helpline
- Helpline Monday to Friday: 09:00 - 17:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Refreshment Facilities
No
Pay Phones
No
Bicycle Storage
Spaces
20 spaces
Type of Storage
Stands
Location
Cycle stands at entrance
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Use Bus stop H in Fore Street for northbound services to Enfield Town/Cheshunt
Use Bus stop E in Fore Street for southbound services to Liverpool Street
Transport for London buses operate from outside the station
