Southend Central (SOC)
Managed by c2c
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
Note -
ATM machine
ATM machine Main Booking Hall and in the Public Square outside the station from the Platform 3 and 4 exit.
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Toilets
Toilets The toilets are located on the Platforms 3 & 4 Concourse.
The National key toilets are located on the Platforms 3/4 Concourse; these toilets are operated by a RADAR key.
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Pay phone
Pay phone Cards -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
Tourist information office -
Shops
Shops
Southend Central
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- Outside platforms 1/2 & on platform 3/4 concourse
- Storage spaces
- 17
- Storage CCTV
- Yes
- PlusBike (cycle hire)
-
The Comfy Saddle offers Cycle Hire from Southend Central station.
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 70 80
- Address
- SS1 1AJ
- Web address
- http://www.ncp.co.uk
- Email address
- [email protected]
- Note
-
Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays
- Opening hours
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Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 138 with 2 accessible spaces available
- Free of charge
- No
- Daily rate
- £7.60
- Monthly rate
- £113.00
- Annual rate
- £1191.00
-
Please note that the off peak parking rate commences after 10:00, Mondays to Fridays
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
No - but taxis are available in the town centre
- Impaired mobility set down / pick up points available
- Yes
-
Outside station entrance on Clifftown Road
- Airport
-
Southend Airport - Trains available from Southend Victoria to Southend Airport station.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:45 - 18:45
Saturday 06:30 - 21:00
Sunday 07:30 - 19:00
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
-
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
- Penalty fares
- Penalty fares apply for c2c
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
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Monday - Friday 05:45 - 22:00
Saturday 06:15 - 22:00
Sunday 07:15 - 22:00
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Operated by c2c
-
Monday - Friday 08:00 - 20:00
Saturday - Sunday 09:00 - 16:00
Public Holidays 09:00 - 16:00
- c2c Lost Property
- 03457 44 44 22
- Customer Services
-
Monday - Friday, 08:00 - 20:00
Saturday, Sunday, Public Holidays: 09:00 - 16:00
Christmas Day & Boxing Day: Closed
0345 744 4422 (option 3, followed by option 3)
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Bus stops on Clifftown Road near The Last Public House
Facilities
- ATM Machine
- Yes
-
Main Booking Hall and in the Public Square outside the station from the Platform 3 and 4 exit.
- Pay phones
- Yes
- Pay phones type
- Cards
- Post box
- Yes
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
-
The toilets are located on the Platforms 3 & 4 Concourse.
The National key toilets are located on the Platforms 3/4 Concourse; these toilets are operated by a RADAR key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- Platforms 3/4 concourse. This can be accessed using a radar key.
- Tourist Information Office
- Yes
- Tourist Information Office location
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03457 44 44 22
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 07:00 - 21:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Wheelchairs available
- No
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