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Workington (WKG)

Workington station, Belle Isle Place, Workington, Cumbria, CA14 2UZ

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours,Monday to Saturday: 05:30 - 23:00
  • Opening Hours,Sunday: 08:45 - 22:15
Notes

This station is staffed from the First to Last Train

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Unavailable

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

More information at www.northernrailway.co.uk/smart

Information Available

If the station is unstaffed, please contact the customer relations team or onboard staff

Customer Information

  • Departure Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Saturday: 05:30 - 23:00
  • Information Services Opening Times,Sunday: 08:45 - 22:15

Information available 24/7 through the customer experience centre 0800 200 6060

Staff Help Available

  • Staff Help Available,Monday to Saturday: 05:30 - 23:00
  • Staff Help Available,Sunday: 08:45 - 22:15

This station is staffed from the First to Last Train

Customer Help Points

No

Customer Services Notes

08002006060

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

CCTV at the Station

No

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

This station does not have step-free access to any platform.

  • Category C station

Level access to both platforms via staff operated foot crossing only with staff assistance during staffing hours. Otherwise short flight of steps onto Barrow platform with stepped footbridge onto Carlisle platform.

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Height adjusted ticket office counter

Unavailable

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms

Unavailable

yes and canopies

Seating area

Available

Wheelchairs available

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

No designated area is provided. The station front may be used for set down purposes.

Accessible spaces

5 spaces

Accessible car park equipment

Yes

Impaired mobility set-down/ pick-up point note

This is a drop-off point only

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps can be deployed from the rear and side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

Lane is at least 2.4m wide

Number of set-down/ pick-up spaces

There is space for up to 5 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Saturday: 05:30 - 23:00
  • Staff help available,Sunday: 08:45 - 22:15

This station is staffed from the First to Last Train

Customer Help Points

No

Helpline
  • Helpline,Monday to Sunday: Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Available

Toilets are available from first train until the last train, key is held in the ticket office due to reduce vandalisation

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Unavailable

yes and canopies

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

6 spaces

Accessible spaces

5 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Unavailable

No designated area is provided. The station front may be used for set down purposes.

Car park CCTV

No

Refreshment Facilities

Unavailable

Public Telephones

No

Bicycle Storage

Spaces

20 spaces

Type of Storage

Stands

Location

On the platform

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

Not available at this station.

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